A successful customer experience begins with communication and conversation, and the first conversation sets the tone for your future relationship. During this initial consultation, a potential customer has the opportunity to assess the benefits of your product as well as gain insight into your capabilities as a SC.

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Are you asking the right questions to discover their unique business needs and pain points?

Can you communicate clearly and effectively ensuring strong collaboration through the buying cycle?

Can you be a trusted partner that prioritizes their needs and delivers positive results?

Do you have the strong technical knowledge and business acumen to make the best decisions for all stakeholders involved?

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Tune into this session to unpack tangible skills and learn best practices to better optimize your relationship and in turn, close more deals.

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Speakers:

Carly Whitaker: Solution Consultant, Veeva Systems

Matt Arnold: Experienced PreSales Leader & SE

‍Karsten Chearis: Manager, Sales Engineering Specialists, Rapid7

Kristen Jackson: Senior Manager, Solution Architects, DocuSign

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