What is your team's mission statement? Our new CEO asked me to create one that's up to 2 sentences long.
This is challenging since the SE role is not as well defined as Sales or Customer Success.
We are involved in multiple things, interact with multiple departments and to make things even more confusing, we have a different role in different organizations!
For example, in some orgs we are pre sales only and some not, in some we do technical demos and in some not.
I think this is a perfect forum to get more insights into how other organizations perceive the SE function :)
My mission statement is still a WIP, but here goes (feedback is more than welcome):
"Be a strategic resource (both internally and externally), using product knowledge, communication skills, technical skills & creativity to increase the value our customers realize from Chorus"