This is a terrific article by Freddy Mangum:
Reading in between the lines (and above, below and through the lines) one can take away the following:
1. Presales folks are often under-appreciated
2. Presales folks are often under-compensated
3. Presales folks are often under-served, in terms of investments in their growth and development.
It's time to change this - let the revolution begin...!