Equifax is where you can power your possible.

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If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

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SUMMARY OF ROLE

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Solution Engineer is responsible for consulting with clients and advising them how to integrate Equifax products and services to solve their business problems. The consulting engagement also involves identifying and implementing improvements to the clients existing business processes. Responsible for assisting in managing the ongoing contractual relationships and delivery of professional services to clients for an account or group of accounts. Point of contact to clients regarding overall and day-to-day service delivery. Responsible for client satisfaction and the quality of services provided.

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What You’ll Do

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• Consult with internal and/or external clients to understand their business problems, propose Equifax products and services, document requirements, and design technology solutions.
• Design custom solutions for consumer and commercial credit risk decisioning products using a broad set of internal and external products.
• Manage ongoing relationships and the operational delivery of services to clients for an account or group of accounts as outlined within client contracts, serving as the point of contact to the client(s) regarding overall and day-to-day service delivery.
• Work across multiple teams to plan, schedule, and coordinate activities related to Equifax products and services.
• Act as a partner liaison for solution implementations and delivery, create and prioritize the backlog, and provide acceptance of deliverables.
• Facilitate and direct the ongoing support of the platforms with the responsible teams.
• Proactively support colleagues, both individually and via contribution to internal knowledge portals.
• Champion strategic process improvement initiatives.
• Develop a deep understanding of Equifax data, technologies, products, and platforms.
• Plan and manage the delivery of the solution into the test and production environments, including participation in the implementation or change and go-live events.

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What Experience You Need

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• Bachelor's degree, or higher level education required
• Minimum of 2-5 years of experience in customer facing/consulting roles supporting enterprise clients and proposing solutions as you work through customer pain points and changes
• 1-2 years experience writing business requirements or technical solution documentation
• Experience in IT, Business Analysis, or Product Owner experience
• At least 1 year of experience working in a cloud environment and ability to integrate with APIs in design
• 1-3 years experience using business management software to author and manage rules and decision flows

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What Could Set You Apart

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• Experience working in a cloud environment and ability to integrate with APIs in design
• Experience managing API integrations
• Subject Matter expertise in Consumer or Commercial banking and lending/credit
• Experience in consumer or commercial bank credit risk policy, risk decisioning, implementation or credit operations
• Knowledge and/or experience with credit and/or lending
• Cloud computing knowledge, Certified GCP or AWS Cloud Practitioner, highly preferred
• Agile/Scrum methodology experience and/or education
• Superior Communication Skills
• Experience in Client Service or relationship management
• Experience with relational databases and SQL queries

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We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

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Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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Who is Equifax?

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At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.

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We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

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Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.