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CRM Implementation Consultant

$65k - $80k
United States
Remote 🌴
Full-time
11-50
Apply Now
🔴 Closes on: 
Nov 3

Job description

Motiv, an Inc. 5000 company, believes that improving customer experience makes lives better. Our clients are ambitious people who are taking bold risks (often their career and reputation) to challenge the status quo and make the customer experience of their company better. Our clients tap Motiv to aid them on their quest.

You lead the way in providing practical solutions and building an 'experience' within our clients' industry where they will immediately begin to see an ROI. You will be a member of Motiv’s Sales Automation Services (SAS) team that will listen to a client's needs, work in conjunction with our developers and create dynamic solutions in the CX workspace.

Primary Responsibilities:

  • SaaS Configuration/Development
  • Data Configuration
  • Problem Solving and Troubleshooting - A solid 'figure-it-out' factor is critical for this role
  • Consulting and advising clients on best practices, system capabilities, and system training - must possess excellent listening skills
  • Trouble shooting during the configuration or go-live stages of the implementation process

Secondary:

  • Technical training for clients and team members
  • Content creation
  • Technical Writing
  • Quality Assurance
  • Requirements Gathering

Qualifications:

  • A minimum of 2 years of CRM Implementation and configuration experience. Also experience with Field Services, CPQ and/or SPM are a plus.
  • 2-3 years of Consulting Experience
  • Experience in solution design and building technical configurations
  • Ability to listen to clients and manage expectations.
  • This role is a client facing role. You must be capable and confident in leading client calls/meetings
  • Creative Problem Solver
  • Quick thinking, ability to resolve problems

Benefits and Compensation:

  • We are a remote first company. You will have opportunities for quarterly on-site visits and training at our Austin HQ
  • Salary – $65,000 - $80,000 annually based on experience and certifications
  • Benefits – Medical, Dental, Vision and Life Insurance
  • Vacation Policy – One week of paid vacation every quarter, plus holidays
  • 401(k) with a 1:1 company match up to 4%

Motiv is currently not recruiting in the following states: CA, NY, IL, MA, DC

Apply Now
🔴 Closes on: 
Nov 3
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