What You'll Do:

• Serve as true "Business Partner" to Chief Commercial Officers of both Enterprise and Mid-Market  
• Drive Training & Enablement across the Sales, Sales Operations, and Marketing teams  
• Oversee the development of new materials  
• Work with leadership to properly implement  
• Manage the onboarding process  
• Act as liaison between Sales and Deal Desk  
• Work with Sales to structure deals to maximize Annual Recurring Revenue ("ARR")  
• Suggest creative payment solutions balancing customer needs and pricing policies  
• Review quotes to streamline process and ensure approval  
• Facilitate communication across the organization  
• Manage the Request for Proposals ("RFP") process  
• Act as Project Manager by coordinating with other groups (P&E, Services, Sales, Finance, etc.)  
• Implement repeatable process, including prioritizing based on various factors (size, probability of winning, resources required, etc.)  
• Create repository of documents  
• Develop standard RFP response  
• Support Sales, Finance, and the rest of the organization with Reporting, including driving weekly package covering Pipeline, Bookings, etc.  
• Perform pipeline reviews and establish best practices and methodologies for forecast accuracy  
• Help with the preparation and communication of compensation plans  
• Work with Marketing, Sales and external provider on establishing a lead to Pipeline motion, including refining Ideal Customer Profile ("ICP") and identifying good fit accounts  
• Analyze and review current customer licensing, products and usage and identify new revenue opportunities  
• Interface with Order Management to ensure accuracy of booked sales opportunities in the sales automation tool  
• Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively  
• Provide support to Partners & Alliances, which includes assisting other geographies (EMEA, APJ, LATAM)  
• Develop dashboard requirements to provide visibility to Alliances & Channels pipeline and transactions as well as performance against metrics.

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Requirements

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• +7 years of proven experience of Sales Operations in a software sales organization  
• Organized, with excellent attention to detail and the ability to work in a fast-paced environment  
• Proficient in PPT, Word, and Excel  
• Experience with a CRM system  
• Has been in a role supporting Sales and Managing Sales Operations function  
• Strong listening, analytic and organizational skills  
• Team Player with positive attitude ready to work in a fast-paced environment  
• Excellent analytical and problem-solving skills with ability to drive conflict resolution  
• Solid interpersonal, written and verbal communication  
• Ability to work in an aggressive, fast paced environment managing multiple priorities  
• Must be hands-on with solid attention detail  
• Selling Software as a Service is a plus  
• Results Driven  
• Experience working for a Private Equity backed company (preferred)