Director of Sales, Salesforce Services
We are looking for a Director of Sales to help us support our continued growth.
This person will be responsible for building and maintaining relationships with both current and prospective clients while collaborating with our Business Development and Delivery teams throughout the sales cycle. We're looking for candidates that have exposure to the Salesforce delivery process (Hands-on Delivery experience as a Salesforce consultant highly preferred!) that are able to build trust quickly with our clients.
Role Responsibilities
- Engage with executive level prospects & buyers across the country to grow our customer base and win business with Coastal new “logo” accounts
- Create detailed business and territory plans to facilitate the attainment of annual goals and quotas, working alongside our BDR team
- Ability & desire to personally unearth net new sales opportunities through outbound calls, emails & networking and turn them into long term partnerships
- Manage the entire customer relationship lifecycle from from finding a prospect to securing a business contract to helping our delivery team successful complete the project
- Lead compelling discovery conversations that uncover prospect’s business goals and objectives as they relate to specific technical initiatives Coastal can deliver
- Present products and services to prospective customers that align directly to their organizational goals and objectives
- Provide professional after-sales support to enhance the relationships and customers’ dedication and long term success
- Maintain best in class forecasting and pipeline management practices to ensure leadership visibility into the health of your business
- Mentor and grow junior Business Development resources, provide oversight and support for Business Development team
- Engage with Salesforce RVPs and AEs to partner on new opportunities, drive new projects, and become a trusted partner
- Partner with Coastal Business Unit Leadership throughout the sales process in order to align business development efforts with project delivery
- Work with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables
- Create and deliver SOWs in line with the Coastal methodology accounting for project scope and objectives, requirements, professional fees, and project specific assumptions
- Travel as needed to support the sales cycles to close business
Experience/Skills Required
- 5+ years proven expertise as a Salesforce Delivery Consultant or similar role, and interest in applying your delivery expertise in Sales
- 5+ years of Sales experience is ideal, but will consider candidates with less sales experience who exhibit a strong desire and enthusiasm for sales
- Proven Portfolio Growth – you will be responsible to Grow our Coastal customer base across multiple industries through generating, shaping and capturing leads
- Experience in the Salesforce Ecosystem
- Ability to take ownership and responsibility for, and actively drive sales pursuit
- Commitment to building long term relationships with customers and winning business through trusted relationships
- Consultative mindset and a dedication to learning in a dynamic environment
- Understanding of and relationships within the Salesforce portfolio along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc
- Excellent communication, preparation, strategy, presentation and execution skills
- Ability to “project manage” a sales cycle by leading collaboratively and working with other key internal groups - pre-sales, delivery, SMEs and Industry Professionals
- Organizational and time-management skills. Being detail oriented and process driven is critical to success in this role
- Enthusiastic and passionate
- Experience with Technology: Salesforce, Zoominfo, Linkedin
- Must have full-time permanent US work authorization
Additional Preferred Experience/Skills
- Bachelor’s Degree preferred, or equivalent experience
- Experience as a Salesforce Consultant, preferably at an implementation partner
Why Coastal, and what we offer
- Flexible working hours with an emphasis on a life-work balance (in that order!)
- Fully remote work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA;, Tysons, VA; Denver, CO; Lexington, KY & Louisville, KY
- Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage
- Competitive quarterly and annual bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce ecosystem; plus occasional in-house competitions with spot bonuses
- A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events, etc
- Quarterly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company
Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training