About Our Client

Our client is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. The company is helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and they are excited to help digitally transform their operations at scale.

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Working at the company

Working at the company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as the company builds for the long term.

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About the role:

The Sales Operations team is the backbone of the go-to-market engine, ensuring the sales organization operates efficiently, scales effectively, and is empowered to win. The company is searching for a strategic, execution-oriented Director to lead the Business Partner function. This team of managers and analysts partners closely with Sales leadership to drive operational excellence, deliver cross-functional initiatives, and scale core processes, systems, and policies. With thousands of sellers operating globally, this is a high-impact, highly visibility role with the opportunity to shape the future of the sales strategy—and play a critical part in driving the next phase of growth.

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In this role, you will:

• Inspire, lead, and grow a high-performing team of ~15 Sales Operations managers and analysts, driving critical go-to-market initiatives while scaling core business processes, policies, and technologies.
• Act as a strategic thought partner to Sales Leadership, shaping the roadmap and priorities for operational projects—and ensuring flawless execution, timely delivery, and transparent communication across stakeholders.
• Be the voice of Sales in major company-wide transformations, advocating for the needs of the sellers and ensuring seamless alignment between business strategy and operational execution.
• Continuously uncover opportunities to optimize and evolve, redesigning processes and policies to drive efficiency, consistency, and growth at scale—supported by clear operational metrics.
• Own global Sales Policy governance, ensuring accuracy, compliance, and clarity through regular audits and well-maintained documentation across teams and regions.
• Lead change management and training efforts in close collaboration with Sales Enablement and Sales Programs—ensuring smooth adoption and strong user engagement for new systems and processes.
• Champion, role model, and embed the cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as the company scales globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

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Minimum requirements for the role:

• Bachelors’ degree from an accredited university
• 10+ years of experience in a sales operations role,
• 5+ years in a people management role, preferably at a high performing technology company at scale; or experience in similar growth or operations roles in a dynamic environment
• Proven experience in leadership, management, and hiring
• Strong organizational skills and business judgment with the ability to handle escalated projects independently end-to-end
• Excellent communication and critical thinking skills to understand sales policies and processes at a company and individual sales rep level

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An ideal candidate also has:

• Bachelors’ of Science degree or advanced education in Business, Finance, Economics, Economic Business, or Engineering
• Experience as a Salesforce Administrator

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Salary Range

$141,960—$228,150 USD

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Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, a charity fund, and much, much more. Take a look at the Benefits site to learn more.

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Accommodations 

The company is an inclusive work environment, and is committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email the provided email address or click the link if you require any reasonable accommodations throughout the recruiting process.

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Flexible Working 

The company embraces a flexible working model that caters to the diverse needs of its teams. The offices are open for those who prefer to work in-person and remote work is also supported where it aligns with operational requirements. For certain positions, being close to one of the offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with service regions. In these cases, the job description will clearly indicate any working location requirements. The goal is to ensure that all members of the team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

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This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

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Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”