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Director, Sales Operations

Vienna, VA
Remote 🌴
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🔴 Closes on: 
Jun 14

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The Director of Sales Operations will spearhead sales operations, strategy development, and process improvement to enhance the efficiency and effectiveness of the sales organization. This role involves leading the execution of go-to-market strategies, particularly for the US Public Sector's Federal Government customers, and managing multiple independent projects with a hands-on, consultative approach.

Key Responsibilities Include

  • Developing and executing sales strategies that align with business objectives and maximize sales organization effectiveness.
  • Analyzing large data sets for trends and insights, defining key performance metrics, and providing actionable recommendations to drive data-driven decisions.
  • Leading cross-functional teams and collaborating with various departments to ensure successful project delivery and strategy implementation.
  • Overseeing core sales operations processes, including market optimization, target setting, forecasting, and managing leading indicators.
  • Evaluating and enhancing sales processes, systems, and reporting for improved efficiency and effectiveness.
  • Managing relationships with colleagues, staying informed on industry trends, and maintaining a proactive role in coaching and mentoring team members.
  • Handling quota setting and plans across revenue functions to optimize financial objectives.


  • 10 years of experience in sales strategy, operations, or business analytics, preferably in a high-growth SaaS environment with $500M+ revenue.
  • At least 8 years of people management experience, skilled in building and retaining a high-performance, geographically dispersed team within an inclusive culture.
  • Minimum of 5 years in Sales Operations and/or Sales Strategy with a track record of independent project management and leading cross-functional teams.
  • Excellent interpersonal skills with the ability to foster relationships, drive change, and collaborate effectively across an organization.
  • Strong understanding of sales processes, with experience in strategy development and implementation, and comfortability in analyzing large data sets to identify trends.
  • Proven self-starter who thrives in a dynamic, fast-paced environment and possesses strong communication, problem-solving, and organizational abilities.
  • Demonstrated ability to scale business operations, drive operational excellence, and facilitate the transition to modern CRM platforms, making data-driven decisions.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know…

Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.

USA And Canada Residents Only

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $213,000-$273,000. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).

Apply Now
🔴 Closes on: 
Jun 14
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