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Head of Sales and Supply (Americas)

San Mateo, CA
Remote 🌴
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🔴 Closes on: 
May 29

Rakuten Travel Xchange

Rakuten Travel Xchange ( is an innovative global distribution platform powered by Rakuten Group Inc, a global leader in internet services. This innovative platform serves as a pivotal bridge between travel suppliers and sellers, providing an extensive inventory of travel products such as flights and hotels. Rakuten Travel Xchange empowers both suppliers and sellers by offering an expansive global reach and enhancing revenue potential. It simplifies transactions, making it an efficient tool for businesses seeking to excel in the dynamic travel market.

We are seeking a dynamic and experienced Head of Sales and Supply to lead our sales and supply team and drive growth in Americas region. As a key player in our company, you will be responsible for managing a team of sales and supply account managers, establishing and nurturing relationships with key partners in the region, and increasing the performance of existing partners. You will be responsible to grow sales in your region, as well as playing a crucial role in making our business profitable.


Leadership and Team Management:

  • Lead, mentor, and motivate a team of sales professionals to achieve sales targets and objectives.
  • Provide guidance, training, and support to ensure the team's success and professional growth.
  • Foster a collaborative and results-driven team culture.

Business Development:

  • Develop and execute strategic plans to expand our client base and increase market share.
  • Identify and prioritize key partners in the region, establish strong relationships, and negotiate favorable terms and contracts.
  • Proactively grow and manage your own and your team’s sales pipeline.
  • Attend travel conferences to increase your network and the promote our brand.

Industry Knowledge and Strategy:

  • Develop innovative sales strategies and initiatives to capitalize on market opportunities and address challenges.
  • Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic decisions.

Account Management/Performance Optimization:

  • Oversee the team’s entire sales process from lead generation to contract signing, partner onboarding, and ongoing account management.
  • Drive initiatives to increase sales and profitability, including upselling and cross-selling opportunities in the region.
  • Support your team to develop successful business partnerships with clients, to manage all aspects of partner interactions from end-to-end.
  • Ensure seamless coordination with internal teams to streamline processes, address partner needs, and resolve issues promptly.
  • Analyze sales data, performance metrics, and market feedback to identify areas for improvement and optimization.


  • Graduate with an associate's degree or higher.
  • Good communication skills and written proficiency in English (Spanish fluency would be a plus) as you will be required to work with stakeholders in the region
  • 7 years of experience in the Travel / Accommodation industry.
  • Familiarity with CRM tools such as Salesforce will be an added advantage.
  • Familiarity with XML/API integrations is highly advantageous.
  • Ability to travel when necessary.


We seek an ideal candidate who possesses the following attributes:

  • Extensive Industry Network: You should have a vast network and established relationships with the key stakeholders within the hotel distribution industry.
  • Knowledge of our industry: experience in B2B sales, with background in Travel wholesale or OTA or Travel Tech is desired.
  • Team Management and Leadership: Strong leadership skills with a track record of successfully managing and motivating diverse sales teams.
  • Proven Sales Track Record: Ability to develop and execute effective sales strategies that drive revenue growth and market expansion in a competitive environment
  • Cultural Diversity and Inclusivity: Ability to thrive and excel in a diverse work environment with individuals from various cultural backgrounds.
  • Collaboration and Stakeholder Management: Proven ability to collaborate effectively with cross-functional internal teams to achieve shared objectives.
  • Adaptability and Problem-Solving: Flexibility to adapt to changing priorities, market dynamics, and business needs in a fast-paced environment.
  • Excellent Communication Skills: Display strong communication skills with a genuine desire to provide assistance and support to both clients and internal teams.
Apply Now
🔴 Closes on: 
May 29
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