Job Description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, EWINGS ASSOCIATES, INC., is seeking professionals. Apply via Lensa today!

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• While this role has been filled, we are receiving backup resumes in the event additional consultants are required ** EWINGS is seeking a Contract Lifecycle Management (CLM) Implementation Consultant to assist an established yet growing and evolving health plan in an enterprise-wide implementation of a new Contract Lifecycle Management tool (CLM), Icertis. This is a technical, hands-on role deeply involved in the health plan's efforts to digitize and modernize their contracts and associated processes.

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Working closely with a plan Vice President, this consultant will be responsible for developing the governance of certain policies and processes supporting the new CLM tool, while shepherding the day-to-day management of the deployment. This role is designed to support the existing team of project managers, a paralegal, a development/architecture team, the vendor, and by the business team stakeholders. The ideal consultant is proactive in their communications, responsive; a true team player.

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Location

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100% Remote - based in the United States of America. A work location in the Central or Eastern time zones is strongly preferred.

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This is a contract-based consultant role.

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Responsibilities

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• Manage the day-to-day administration of the CLM implementation  
• Lead effective design sessions to capture and document client requirements  
• Implement and maintain contract lifecycle management system (CLM), including drafting contract management strategies, current state-to-future state gap analyses, roadmaps, standard configurations, workflows, processes, and policies.  
• Assist in validating the data generated by the tool  
• Assist in analyzing the data generated by Icertis to inform further development of efficient policies and processes  
• Adapt communication and executive presence to various stakeholders within the organization, including C-suite executives.  
• Participate in product testing and gathering feedback  
• Provide feedback to product and engineering teams to continually improve CLM tool  
• Support global stakeholders with plans to digitize and make available contact templates for global use  
• Contribute to building a positive team spirit; Shares expertise with others  

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Skills

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• Excellent communication skills with a focus on proactive, responsive, and clear user interaction  
• Ability to work independently in a changing environment  
• Ability to identify, organize, and develop process improvement practices in straightforward and ambiguous business settings (with direction or little direction available)  
• Self-starter that assists in pushing the pace of project work and does not sit idle without initiating requests for assistance  
• Can effectively adjust their executive presence to meet the needs of the audience both internally and externally to the organization  
• Strong critical thinking skills  
• An analytical and problem-solving nature  
• Excellent interpersonal, presentation, technical, and writing skills  
• Ability to effectively prioritize tasks  
• Proven success in contributing to a team-oriented environment  
• Proven ability to work creatively and analytically in a problem-solving environment  
• Desire to work in an information systems environment  
• Knowledge of Project Management Methodology  

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Experience Must Haves

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• Experience in Full life cycle implementations (Request Author Negotiate Signatures Execute Monitor) within a healthcare provider/payer environment  
• 7+ years' experience in comprehending and translating complex business requirements into actionable solutions within a healthcare provider/payer environment  
• 7+ years' experience with one or more CLM platforms within a healthcare provider/payer environment  
• 7+ years' experience defining CLM systems strategy, designing, and prototyping, testing, training, and defining support procedures healthcare provider/payer environment  
• 5+ years' experience with legal and/or technology solutions  
• Experience using Icertis  
• 1-2 years experience in a technical role utilizing CLM or similar tools healthcare provider/payer environment  
• Advanced experience with Excel or other data wrangling tools like Alteryx, and visualization tools like Power BI or Tableau  
• Experience with collaborative review of health insurance payer contracts  
• Experience working with cross-functional teams, including technical teams and business stakeholders  

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Experience Nice to Haves

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• Experience in contract migration  
• Experience with AI processing of healthcare provider contracts  
• Project Management Certificate  
• Bachelor's degree in information systems, computer science, business administration, or other related fields