All Jobs

Implementation Manager

$75k - $100k
Brooklyn, NY
Remote 🌴
Full-time
11-50
Apply Now
🔴 Closes on: 
May 31

Implementation Manager at Hexmodal

Who We Are

Hexmodal is a Brooklyn, NY-based IoT and SaaS company that helps Healthcare Facilities Managers (HFMs) automate their compliance busywork.

With our 60,000+ Smart Emergency Lights, Room Pressure Monitors, Fridge Monitors, and Fire Extinguisher Monitors, we save tens of thousands of labor hours for our customers annually and keep 1,250+ facilities safe and compliant across 36 States.

What You Will Accomplish

You will be responsible for ensuring a seamless deployment of our Smart Devices at client sites. Your work will be instrumental to client satisfaction, and a job well done will directly impact our bottom line by boosting retention and driving new business through follow-on sales. This is a unique opportunity to solve a tangible, burning problem facing our clients using a solution they absolutely love. Even better, it’s a chance to take responsibility for a mission-critical segment of our business.

The position offers significant opportunities for growth and professional development – as well as the chance to help shape the future of our company’s Deployment Strategy. You’ll receive weekly coaching and will have a career path to managing others. 

What You Will Do

  • Manage Deployments: Successfully manage the implementation of Hexmodal’s smart solutions in over 30 new facilities per quarter using in-house project management software to ensure efficiency and adherence to timelines.
  • Customer Training: Educate installers and clients on our devices' and software's functionality and benefits, ensuring a smooth installation process and optimal use of our technology.
  • Collaboration and Support: Work closely with the client support team to ensure a seamless transition post-installation. Address any non-technical issues swiftly during the deployment phase.
  • Utilize Technology: Leverage internal tools to track and ensure proper device installation, maintaining rigorous standards and schedules.

How you will Succeed

  •  Proactivity: Drive initiatives that improve installation processes and enhance customer experience.
  •  Teamwork: Collaborate effectively with sales and fulfillment teams to align installation schedules with overall business objectives.
  •  Communication: Maintain clear and effective communication with all stakeholders, ensuring alignment and addressing any issues promptly.

What Specific Experience You Bring to the Team

  • Proven experience in project management, preferably in a technology or healthcare setting.
  • Strong interpersonal and communication skills, with a track record of managing client relationships.
  • Knowledge of CRM tools and Microsoft Office Suite.

What Additional Qualifications You Might Have

  • Experience in the healthcare industry, particularly in compliance-related roles.
  • Training in project management software and methodologies.

Compensation

  • Compensation Range of $75,000-$100,000 + Equity
  • Monthly Cash Healthcare Benefits
Apply Now
🔴 Closes on: 
May 31
All Jobs