Presales Engineer
Overview
As WCC rapidly expands into full-scale system integration and enterprise networking, the Network & Security Engineer will be a cornerstone of our technical delivery team. This individual will design, implement, and support advanced networking and security solutions across enterprise and SLED clients. You’ll work closely with sales, project managers, vendor partners, and customers to ensure successful pre-sales design and post-sales implementation.
This is a hands-on role ideal for someone who thrives in a fast-paced environment, can wear multiple hats, and is excited about helping build the technical foundation of a high-growth systems integrator.
Key Responsibilities
Solution Design & Deployment
- Architect and implement secure wired and wireless network solutions (LAN, WAN, WLAN, SD-WAN)
- Configure and deploy firewalls, VPNs, NAC solutions, and network segmentation
- Install, configure, and troubleshoot switching and routing gear
- Design redundant, scalable, and secure network topologies for K-12, higher ed, city, and enterprise customers
Security & Compliance
- Deploy and manage enterprise firewalls (e.g., Fortinet, Palo Alto, Cisco Firepower)
- Perform network hardening, vulnerability mitigation, and segmentation
- Ensure compliance with customer security policies and standards (CIPA, NIST, etc.)
Support & Maintenance
- Provide Level 3 support to project and service teams
- Conduct health checks, upgrades, patching, and lifecycle replacements
- Create detailed network documentation, diagrams, and handover packages
Pre-Sales Engineering (as needed)
- Attend site walks and customer technical discovery meetings
- Assist with developing SOWs, BOMs, and project estimates
- Participate in technical solution reviews with customers
Qualifications
Technical Skills:
- Deep knowledge of enterprise switching, routing, and wireless (Cisco, Aruba, Ruckus, etc.)
- Strong experience with firewalls and security platforms (Fortinet, Palo Alto, Cisco ASA/Firepower)
- Proficient in VLANs, STP, QoS, EIGRP/OSPF/BGP, VPNs, 802.1x, RADIUS
- Experience with Wi-Fi planning tools (Ekahau preferred)
- Familiarity with cloud network extensions (Azure, AWS networking) is a plus
Certifications:
- Required: CCNA or equivalent
- Preferred: CCNP, Fortinet NSE, Palo Alto PCNSE, HPE Aruba ACMP, CWNA
Experience:
- 3–7 years of hands-on experience in network engineering roles
- Background in working with education, government, or large-scale commercial customers
- Experience working at a systems integrator, VAR, or MSP is ideal
Soft Skills
- Strong customer-facing communication and professionalism
- High attention to detail and accountability
- Ability to work independently while collaborating with sales, project management, and warehouse teams
- Comfortable shifting between field work, remote work, and project team collaboration
Growth Opportunity
This role is an early hire in WCC shift to becoming a full-service solutions provider. There is a clear growth path into Lead Engineer or Solutions Architect roles as we scale. We’re building the plane while flying it — and this is a great opportunity for an engineer who wants to help design and build the engine.