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Senior Manager of Sales Engineering

United States
Remote 🌴
Full-time
11-50
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🔴 Closes on: 
Jun 12

Role Overview

ID5 is looking to hire an experienced Senior Manager of Sales Engineering to join this growing team within our Global Services organization. This role will be dedicated to pre-sales project/integration planning with partners, both prospects and existing clients. Of core focus is collaboratively working with our Commercial/Sales, Solutions Consulting, and Product colleagues to deeply understand partners' businesses and existing technology stacks, and match their needs with our world-class solutions. This is an especially entrepreneurial opportunity to also help refine and evolve our existing sales engineering processes.

Reporting to:

VP of Global Services

Key Responsibilities

  • Engage with external and internal stakeholders (both frontline team members and executives) to drive clarity on the “how” and “when” of partnerships ID5 launches with our clients/partners.
  • Set partnerships up for success by aligning on the technical solution(s) we can deliver, integration mechanics, and by creating architecture diagrams and other necessary documents and artifacts (e.g., timelines, testing plans). Identify and address where possible gaps in needs and solutions.
  • Gain an in-depth understanding of the entire ID5 solution suite and bring insights from the field to our Product team.
  • Lead technical walkthroughs of how our solutions work and conduct technical discovery sessions to gather information, and engage in discussions with clients during Sales and RFP stages to understand their needs.
  • Play a direct role in refining and evolving existing Sales Engineering processes as well as inform other ID5 teams' related processes.
  • Especially in cases that may require complex delivery or product evolution, work with our Solutions Consulting and Product teams to ensure there is a plan to deliver a successful client experience.
  • Conduct regular webinars for prospects and customers on key differentiating topics.
  • Lead and support completion of RFIs, security questionnaires, and partnership-specific materials creation (e.g., sales presentations, one pagers).
  • Support PMM in building competitive analyses and inform product collateral.
  • Become an industry expert by staying updated on product developments, competitors, industry trends, and emerging technologies.

Key Requirements

  • 5-10 years experience in systems integration & technology consulting, pre-sales/solutions engineering for software, and/or SaaS delivery & implementation will set you up for success in this role.
  • Demonstrated leadership experience, whether direct or indirect, coupled with a strong drive to eventually oversee a global team as this new role expands.
  • Project management experience.
  • A strong desire for continuous knowledge-building and being of good service and partnership to colleagues. We are a small company and a collaborative spirit and mindset is important to achieve our ambitious goals.
  • Solid technical depth to quickly pick up the architecture, functionality, interfaces and integration capabilities of our technology. Familiarity with web infrastructure and technologies (e.g., role of client vs. server, communicating with RESTful APIs, etc.) is an important differentiator.
  • Excellent organization skills and systems thinking to manage the strategic big picture of multiple concurrent deals, technical details of integrations, and everything in between.
  • Strong verbal and written communication skills for presenting technical concepts to technical and non-technical audiences.
  • Ability to respond and move with urgency as deals require, and build and maintain strong relationships with key partner stakeholders.
  • Degree in a technically-inclined or analytical field.
  • Based in the East Coast US time zone to successfully support colleagues and clients across global timezones (core are EU and US).

What we offer to our talent

  • Remote working: you can work from anywhere in the world
  • A competitive compensation package, including stock options in ID5
  • WeWork membership and option to work from different WeWork locations
  • Regular offsites to enjoy face-to-face time and to bond further with your colleagues
  • A dynamic environment that offers room for growth and development to all employees
  • A friendly, international, and multicultural team
  • We are proud to be an equal opportunity employer. We celebrate diversity and are passionate about creating an inclusive environment in which all employees can thrive

More about ID5

Launched in September 2017, ID5 currently employs 50 people and works with premium publishers, ad tech platforms, and advertisers globally. Built to improve addressability across all digital advertising environments, ID5 has rapidly established itself as the most adopted identity solution in the market, prevailing over larger and more established companies thanks to its unique position and focus on providing the best identification and data protection technology.

The company is backed by financial and strategic industry investors who believe in ID5's vision and plan. This investment has allowed ID5 to expand the business, increase its footprint globally, and hire the best talent to support its ambitious growth plans.

Recognized as one of the most outstanding employers by Digiday's WorkLife Awards 2023, ID5 is a remote-first company, allowing employees to work from different locations and time zones indefinitely. We equip our team with all the tools needed to perform their work remotely, and we ensure people bond and stay connected thanks to regular all-hands meetings, communication tools such as Slack and Zoom, and by organizing regular offsites around the world. We also offer WeWork membership for those who prefer not to work from home, and allow individuals to move across different WeWork locations. More details about our remote-first organization here:https://www.linkedin.com/posts/mathieuroche_team-remotework-remoteworklife-activity- 6927642580742504449-KbhL

Apply Now
🔴 Closes on: 
Jun 12
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