Senior Sales Engineer
About Alembic
Alembic applies cutting-edge algorithms and composite AI solutions to provide a new approach for marketing data analytics. Unlike tools that only provide correlation, only Alembic provides true causation, giving organizations across sector and industry the ability to quantify the value of every marketing activity and maximize future marketing investments. We're backed by leading tech luminaries and innovators including WndrCo, founded by DreamWorks founder Jeffrey Katzenberg, Jensen Huang, Joe Montana, and many more.
About the Role
We're seeking a highly skilled and experienced individual to join our team as a Senior Sales Engineer. As a critical member of our team, you'll serve as the technical value champion throughout the customer lifecycle by leveraging platform expertise to showcase capabilities, analyze outcomes, and ensure customers achieve measurable business impact from their investment in the Alembic platform.
This role is crucial in powering the success of our company by bridging the gap between technical capabilities and business value, working across both the sales and customer success functions.
What You'll Do
Drive technical proof points during sales process that increase win rates
Develop and execute sophisticated analyses that demonstrate clear ROI for customers
Create reusable technical methodologies that scale value demonstration across accounts
Deliver compelling technical demonstrations and presentations that articulate Alembic's unique value proposition
Analyze customer data to identify patterns, trends, and optimization opportunities
Increase customer retention and expansion through data-driven insights
Build trusted technical advisor relationships spanning prospect to mature customer stages
Collaborate with product teams to provide voice-of-customer input based on technical needs
Create and maintain technical documentation and best practices for customer success use cases
Growth Opportunities
Technical Value Framework: Develop innovative methodologies for quantifying and demonstrating the business impact of our platform
Customer Success Strategy: Influence our approach to technical enablement and value realization across the customer lifecycle
Product Direction: Become a key voice in product development based on your deep understanding of customer technical needs
What Will Help You Succeed
Must-Haves
- 7+ years experience in technical analytics, data science, sales engineering, or similar technical roles
- Strong Python / SQL skills with demonstrated ability to analyze complex datasets
- Experience with data visualization tools and creating business-focused reports
- Ability to translate technical concepts into accessible business insights
- Strong presentation skills with experience delivering technical demonstrations
- Proven ability to work effectively with both technical stakeholders and business users
- Technical problem-solving orientation with attention to detail
Should-Haves
- Background spanning both pre-sales and post-sales technical roles
- Experience with dashboard development
- Demonstrated ability to build relationships as a technical advisor
- Experience defining and measuring technical KPIs aligned to business goals
- Understanding of attribution models and marketing analytics methodologies
- Background working in SaaS or enterprise software environments
Nice-to-Haves
- Specific experience with marketing analytics platforms or media measurement tools
- API integration knowledge and experience with data transformation processes
- Experience developing custom analytics solutions for enterprise clients
- Background working with enterprise clients in marketing/advertising technology
- Experience creating technical training materials
- Knowledge of statistical analysis and experimental design
- Experience in a hybrid sales/success function