Job Description

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The Solution Engineer, presales consultant, works to win deals in the Americas region and to contribute to the ongoing growth and improvement of our presales practice at Akeneo. This role is supported by the Americas Head of Solution Engineering.

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You’ll work with the Sales team on qualified sales opportunities to turn them into customers. This includes defining the best approach together with the sales team, demonstrating Akeneo’s value and consultative selling using product demos, running prospect workshops, providing technical insights, and leveraging our tech partners' ecosystem’s joint value.

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Main Responsibilities

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• Develop and maintain expertise in product experience management (PXM), product information management (PIM), and other Akeneo solutions for syndication and supplier data onboarding.
• Conduct discovery sessions together with sales in order to build relationships with the customer by understanding their unique issues and impact while guiding them towards the solution that works best for them.
• Create and deliver solution recommendations, value-based demonstrations, with technical and business discussions in a credible and compelling manner to position yourself as a trusted advisor.
• Thrive in a client-facing environment and find simple solutions to complex problems.
• Actively support the selling efforts of the Account Executives (sales), from qualification and discovery to execution, including deal close and transition to services teams.
• Collaborate with the product team to provide feedback on new features and functionality requirements.
• Support other typical presales tasks such as collaborating with Technology and System Integrator partners, representing Akeneo at trade shows, and managing RFI and RFP responses.

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Qualifications

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• Your proven analytical and problem-solving skills and ability to develop the best fit solution.
• You have experience in presales, technical sales in a B2B SaaS or IT services company. Ideally, in the world of e-commerce, content management or master data management.
• You possess some knowledge of project management, software development or modern application architecture.