Overview

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Alpha Nodus, Inc. is dedicated to transforming the healthcare experience by ensuring that every patient has timely access to care. We leverage innovative technology to streamline the patient journey, from appointment booking to receiving care, with a vision of just-in-time healthcare that prioritizes patient-provider interactions.

We’re seeking a Solution Engineer with strong technical expertise and excellent communication skills to join our dynamic team and help bridge the gap between technology and business value. This role is ideal for someone who thrives in fast-paced environments, enjoys solving real-world problems, and can communicate effectively across technical and non-technical teams.

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Job Summary

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As a Solution Engineer, you’ll work closely with our Sales, Product, and Customer Success teams to understand client requirements and design tailored solutions using our platform. You’ll be a trusted advisor to customers, helping them achieve their goals with the right technical approach.

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Responsibilities

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• Collaborate with the Sales and Customer Support team to understand client needs and map them to technical solutions.
• Engage with customers to understand their business needs and technical requirements.
• Deliver compelling product demos, presentations, and proofs of concept.
• Design customized solutions using our platform/products.
• Perform integration with third-party systems using HL7 (2.x/3.x), REST APIs, and other standard protocols.
• Ensure secure network and system configurations during implementations.
• Work with Product and Engineering teams to communicate customer feedback and prioritize enhancements.
• Provide technical guidance throughout the pre-sales cycle.
• Provide pre-sales and occasional post-sales support.
• Support smooth handoff to implementation and support teams post-sale.

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Requirements

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• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 2+ years of experience in a Solution Engineering, Sales Engineering, or Technical Consultant role.
• Strong understanding of cloud platforms, HL7 protocols (especially HL7 v2.x), RESTful APIs, and system-to-system integrations.
• Ability to configure secure network environments (VPNs, firewalls, certificates).
• Excellent communication and presentation skills.
• Ability to communicate complex technical topics to non-technical audiences.
• Experience creating solution diagrams, technical documentation, and presentations.
• Excellent problem-solving skills and a customer-first mindset.