Department

​

Integrations

​

Location

​

Remote (Poland/Europe)

​

Job Type

​

B2B Contract / Full-Time

​

Experience Level

​

Medior

​

Financial Compensation

​

Fixed base

​

Apply Now

​

🔍 Who is Luigi’s Box?

​

At Luigi’s Box, we’re transforming e-commerce with smarter, faster, and more personalized shopping experiences.

​

Our AI-powered search & discovery suite includes four main solutions—Search, Analytics, Recommender, and Product Listing—that empower over 3,000 online stores to help their customers find exactly what they’re looking for. Think big names like Alza, Notino, Benu, O2, Acer, Under Armour, and more. 🛍️

​

We’re already working with half of the e-shops in the Czech and Slovak markets and are rapidly expanding into Poland, DACH, the UK, and beyond. As we scale, we’re looking for a talented Solutions Engineer to help our customers integrate and maximize the value of Luigi’s Box solutions. 🚀

​

🧑‍💻 About The Role

​

As a Solutions Engineer, you’ll play a key role in ensuring a seamless integration process for our customers. You’ll become an expert in Luigi’s Box products, APIs, and platform connectors, enabling you to effectively guide clients through technical implementations. While a strong technical background is essential, this is not a development role, and coding will be minimal. Instead, your focus will be on communication, problem-solving, and customer success.

​

Your responsibilities will span multiple stages of the customer lifecycle:

​

​

• Pre-sales support – Join near-final stage sales calls to answer technical questions and assess feasibility.
• Integration support – Act as the designated technical contact, translating customer needs into tailored technical solutions.
• Project ownership – Oversee API-based integrations, ensuring smooth execution and timely completion.

​

We value structure and traceability, so for each customer, you will:

​

​

• Maintain a detailed onboarding document, capturing key requirements and decisions.
• Keep project statuses updated in our internal management system.

​

Additionally, You Will

​

​

• Collect and escalate customer feedback, flagging pain points and feature requests to internal service teams.
• Continuously update internal and external documentation (docs.luigisbox.com) to ensure clarity and completeness.

​

💻 Tech You’ll Work With

​

​

• Luigi’s Box APIs
• Various e-commerce platforms (e.g., Shopify, SAP, custom-built solutions)

​

Must-haves

​

💫 What Makes You a Great Fit

​

​

• Proven experience in a technical, customer-facing role (e.g., Solutions Engineer, Technical Consultant, or similar).
• Strong understanding of APIs and integration processes.
• Excellent communication and problem-solving skills.
• Ability to manage multiple projects and keep track of details.
• Fluency in English; German is a plus.
• Fluency in Polish

​

Nice-to-haves

​

​

• Experience with e-commerce platforms and integrations.
• Knowledge of Luigi’s Box solutions or similar search and recommendation technologies.

​

🕘 Working Hours

​

We expect availability from 9:00-17:00 CEST, aligning with customer needs. Occasional flexibility may be required to accommodate international clients.

​

🥳 What’s in It for You?

​

​

• Flexible working hours to maintain a healthy work-life balance.
• Hybrid & remote work options – Work from our offices in Bratislava or Prague, fully remote, or a mix of both.
• Regular company events & team-building activities to keep you connected.
• An opportunity to shape the future of one of Europe’s fastest-growing SaaS companies.
• A collaborative, inclusive global team with a flat structure.
• Paid time off & sick days to support your well-being.
• Competitive salary based on your skills and experience.
• Employee Stock Ownership Plan (ESOP) in the future.
• Additional perks:
• 💻 Hardware contribution
• 🧘 MultiSport card (CZ/SK) or well-being contribution
• 📚 Self-development allowance
• 🥞 Team breakfasts
• ☕ Office refreshments
• 🍼 Parental benefits
• 🎂 Birthday surprise
• 🎉 And more!

🤝 Meet Your Team

​

Luigi’s Box is a fast-growing scale-up in the booming SaaS industry, specializing in cutting-edge solutions for site search & product discovery. With an international team of 120+ experts across 10+ countries, we bring deep expertise and passion to everything we do.

​

You’ll join our Solutions Engineering team, collaborating closely with sales, customer success, and product teams to ensure smooth integrations and customer satisfaction.

​

🩵 Ready to Join?

​

Join Luigi’s Box and help shape the future of e-commerce search & discovery!

​

How To Apply

​

Click the ‘Apply’ button to submit your application.

​

What To Expect Next

​

​

• Introductory call with one of our Talent Partners (online)
• Home Technical Task
• Final interview with our CTO, Tomáš (online), followed by an optional request for references

​

We’re excited to meet you! 🚀

​

Useful Links To Explore

​

​

• Company: luigisbox.com
• Products: luigisbox.com/products/
• Features: luigisbox.com/features/
• Case studies of our customers: luigisbox.com/case-study/