Hyer

Hyer

Operations Associate

Full-time
Detroit, MI
Jun 7, 2021
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Description:

Want to join a fast growing startup company with significant upward mobility and great culture? Our growing business is looking for a skilled problem solver to join our team as an Operations Associate. The ideal candidate is organized, reliable, and a results-driven professional with impeccable time management skills. We need an individual who can manage Customers and Users of our application.

Responsibilities:

  • Assist the Regional Operations Manager in executing/maintaining customer accounts
  • Drive top line revenue growth and customer satisfaction through competitive fill rates
  • Provide superior service to assigned customer accounts while building and maintaining strong, positive relationships (e.g., communication, rapport building, attentiveness to customer needs, filling tasks)
  • Identify additional business opportunities with existing customers
  • Directs client concerns to manger and works to solve issues
  • Complete required paperwork in an accurate, legible and timely manner
  • Work with the Operations Manager to create, launch and refine processes that support a new or existing markets
  • Grow a community of dedicated Taskers by traveling to new markets and boots on the ground marketing/branding approach
  • Execute and track operational processes that have been but in place
  • Utilize data to support your decision-making process
  • Regular, reliable, predictable attendance

Requirements:

  • Excellent verbal/written communication and problem-solving skills
  • College Degree or equivalent
  • Must be able to pass a background check
  • Interpersonal skills

Hours:  40 hours/week; Some flexibility to work different shifts (including evening, weekends, or holidays)

Entry level position($40-$50K), benefits included

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