Our client delivers perfect-fit ERP solutions that elevate the businesses of their customers. Delivered by our outcome-focused collaborative and innovative team, our clients software is used by more than 2,500 businesses worldwide.

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Since 1992, their open and trusting environment has created lasting relationships. The company founders and many of their first team members remain a core part of the organisation. The company drives their culture and their success; their goal is to inspire, support, and help them develop and enjoy their careers. Our client has been recognised as a Great Place to Work across both Ireland and the UK and they intend to replicate the same Culture and values in their new North American venture.

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Our client was honoured in the Deloitte Fast 50 for the fourth year running in 2020. To stay future-focused, they are always looking for dynamic team players who are customer-focused and share their enthusiasm for technology. If this sounds like you, then come elevate your career!

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Scope of Role

We are seeking a highly skilled pre-sales engineer with extensive knowledge and experience in ERP software to join our client’s growing Team based in Connecticut in a hybrid role.

As a Pre-Sales engineer, you will serve as a technical expert and trusted advisor to our client’s customers during the pre-sales process. You will be responsible for utilising your technical expertise to support our sales efforts through understanding customer pain-points and proposing customised solutions that demonstrate the functional capabilities of iQ software.

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Key Responsibilities

The role involves the following responsibilities:

• Act as a technical expert and be responsible for providing pre-sales technical and functional support to clients during the pre-sales process.
• Maintain an in-depth knowledge of our software solution and be able to communicate technical concepts to potential customers in a clear and understandable manner.
• Leads pre-sale discussions to identify customer requirements surrounding ERP software and solutions.
• Present the business value of our client’s software’s applications and demonstrate a deep familiarity with the client’s direction, product roadmap and industry presence.
• Work cross-functionally with the sales, project management and delivery teams to ensure successful project delivery.
• Develop and deliver proof of concepts that will establish how our solutions will address the customer’s pain-points, ultimately, translating your technical capabilities into business solutions.
• Follow up promptly on technical queries, ensuring configurations align with customer needs.
• Develop and maintain a deep understanding of the technical solutions that can be deployed to the Customer base.
• Provide high level technical support during the sales process, addressing customer concerns and questions.
• Work with a sense of urgency to meet agreed timescales and to drive the relevant teams to a successful outcome.
• Act as an advisor to the customer to recommend a solutions architecture that fits their business challenges.
• Build and manage domain-specific, impressive demonstrations that effectively drive interest in new clients as well as in existing ones to broaden their usage of our clients’ solutions.

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Personal Skills 

• The ability to communicate (written & verbal) technical scenarios and situations to a variety of technical & non-technical audiences.
• Confidence in delivering engaging software demonstrations.
• Resilience and can-do attitude.
• Relevant industry and software knowledge.
• Ability to understand client’s environments and recommend appropriate technology.
• Strong problem solving and analytical abilities.
• Full-clean drivers’ license.

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Knowledge and Experience

• 5 years + experience in a similar pre-sales engineering role.
• Proven track record of achieving targets in a competitive environment.
• Experience in ERP software applications.
• Willingness to travel as needed.

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Salary: $100k with possible commission

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Benefits Options:

Our client’s perfect fit ethos extends to our their employees, ensuring that their roles, environment, benefits and progression paths are geared toward their professional and personal development.

In addition to a competitive salary, our client offers a great range of benefits including:

• Healthcare: Medical, Dental and Vision with the client covering the employee only premium amount
• Short & Long Term Disability
• AD&D Insurance
• 401K Plan
• Employee Assistance Program
• Company Wellness Reimbursement: Whether it's a gym or a golf club membership, our client supports the efforts of employees to keep active.
• PTO: 20 days Per annum New Year’s Day, Martin Luther King, Jr. Day, Memorial Day, Juneteenth Independence Day, Labor Day, Thanksgiving Day, Christmas Day plus two floating holidays
• Flexibility: Our client's flexible working helps employees to manage a better work-life balance.