Job Brief

• The Solution Engineer understands how software and technology is used to help solve complex business challenges.
• The solution engineer is not directly selling software to clients, but is a part of the sales organization, supporting software sales in various activities throughout the sales cycle.
• The Solution Engineer is an integral role in helping Sphera meet revenue targets whilst assisting clients meet their business objectives.

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General Responsibilities

• Meeting with prospective customers to thoroughly understand their business objectives.
• Value assessment with prospective customers to help identify prospect business pains and map to our solutions.
• Consulting with customers to help internal business cases and create a successful value proposition, justifying the investment needed.
• Conducting software demonstrations, technical and sales-oriented presentations to prospective customers showcasing software benefits to client objectives
• Work directly with product management delivering feedback to drive innovation.
• Liaising with implementation teams to help prepare project for success.
• Helping account executives and sales managers develop strategies for sales opportunities with proven best practice methodologies.
• Helping coordinate and complete tender documentation such as RFI, RFP, RFQ etc. from clients.
• Support marketing activities by presenting as an expert on webinars, submitting papers to publications and speaking at industry conferences.
• Internal team support strategies for internal training, technology maintenance, subject matter thought leadership.
• Position requires travel 10-20% onsite to a client, international trips are required on occasion.

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Qualifications and Requirements

• BS/BA in engineering, computer science, supply chain/commerce, occupational safety or relevant field of study within Operational Risk Management
• Preferred experience with Supply Chain software
• Subject matter knowlede within supply chain risk, supplier portal, ESG scope 3, CSRD etc
• Experience and high comfort level in public speaking and in conducting presentations to small- and medium-sized audiences.
• Minimum of 5 years' experience in implementing/using data management software products
• Analytical, planning and presentation development skills.
• Excellent verbal and written communication skills
• Excellent command of English grammar, spelling and composition. Must also be fluent in German.
• Strong attention to detail
• High level of initiative and strong business judgment
• Ability to work under pressure of multiple deadlines.
• Sales cycle awareness, sales acumen and marketing skills