Senior Salesforce Solution Engineer

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Responsibilities

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• Administer and support Salesforce including user setup and design/configuration of Custom Objects, Profiles and Roles, Workflow/Process Builder, Visual Flows, Custom Fields, Validation Rules, Page Layouts
• Develop reports, dashboards, and processes to monitor data quality
• Lead weekly sprint cycles and project plan overall as the sole project manager and technical resource for each of your clients
• Track and communicate expectations and progress updates to customers, while managing expectations, using email, Slack, and Zoom

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Requirements

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• 4+ years of business systems administration and/or management, including Salesforce, supporting multiple projects simultaneously
• 2+ years of systems delivery and project management ownership experience including: requirements gathering, analysis, design, testing, deployment, training, and delivery
• Agile Development and SCRUM delivery methodology and tool experience preferred
• Collaborate with and manage cross-functional, virtual teams and stakeholders
• Provide verbal and written communications to technical teammates and Sales and Marketing teams/leaders
• Experience administering marketing automation systems like market, hubspot or salesforce marketing cloud is a plus, as are certifications like ADO-E551 Adobe Certified Professional or ADO-E552 Adobe Certified Expert Salesforce Administrator 201 Certification (Advanced Admin, Platform App Builder, and Salesforce Certified CPC Specialist (CPQ-201))

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Benefits

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• Remote work with flexible hours
• Premium medical, dental, and vision plans