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Senior Solutions Architect, Digital Customer Delivery

United States
Remote 🌴
Full-time
1001-5000
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🔴 Closes on: 
May 11

Job Description

The Sr. Solutions Architect is responsible for designing business solutions and capabilities in alignment with enterprise architecture standards and strategic direction for the organization s external facing presence, Marketing, Sales & Distribution, Customer Service, Online Membership, and Charity services.

The Solution Architect will be responsible for leading the solution design and implementation for complex systems, platforms and would interact with key business stakeholders, design teams, development and QA teams on a variety of projects in a highly collaborative, fast-paced environment. The ideal candidate will have strong technical aptitude & business acumen in the insurer sector; and will effectively drive technology change by creating, communicating and improving the key requirements, principles and models that describe the enterprises future state and enable its evolution.

This role also requires collaboration with cross functional teams within the Enterprise Solutions Delivery department, ensuring that outcomes comply with the Enterprise Architectural vision, quality, and security standards. The Sr. Solutions Architect is a member of a cross functional team that collaborates with business customers to define the capabilities and solutions.

The Sr. Solutions Architect will define how those capabilities will be built, and will support timely delivery of those capabilities and solutions including participating in planning and requirements definition in collaboration with business owners and product managers to ensure that the time and effort of the Solutions Delivery teams is producing the greatest value and is in alignment with the overall strategy.

Core Responsibilities

Technical Solution Design

  • Designs enterprise solutions and capabilities that are scalable, adaptable, and in synchrony with the ever-changing business needs in alignment with the architecture strategy, policies, standards and procedures.
  • Promotes shared infrastructure and applications to reduce costs and improve information flow. Contributes to a reduction in IT complexity, enforcement of discipline and standardization of IT planning activities, consolidation of data and applications, and better interoperability of the systems. Facilitates the reuse of ideas, components, services, and proven patterns across various solutions.
  • Understands business requirements as they pertain to digital technologies (including digital marketing, strategy, content, application modernization, DevOps / Agile processes, API / microservices architecture and digital workspace).
  • Leads the design of innovative enterprise solutions, working closely with Programmer Analysts, QA, and other stakeholders to get high-quality products and features through the agile software project lifecycle. Provides hands-on software development and project management, cross-functional coordination, and inter/intra team communications to ensure program success and delivery throughput.
  • Documents and communicates architectural requirements for solutions and capabilities.
  • Maintains architectural documentation of solutions built and supported by the cross functional Solutions Delivery teams.
  • Collaborates closely with business customers, product management personnel, and development team members to design and deliver business solutions.
  • Supports the articulation and communication of the IT Strategy to constituents.
  • Collaborates with the Enterprise Architecture and Enterprise Infrastructure Services to assess technology lifecycles and determines how individual technologies or standards will change, be versioned or transitioned out.
  • Collaborates with other architects (Data, Infrastructure etc.) to ensure integrity of assigned domain.

Collaborative Team Environment Participation

  • Provides deep, subject matter expert knowledge for domain technologies.
  • Cross team collaboration and relationship building, including: creating consensus and buy-in, negotiating and resolving conflicts when necessary with minimal escalation.
  • Provides a broad, systems-thinking perspective to the solutions delivery teams.
  • Participates in planning at the department and team levels.
  • Provide architectural oversight and direction to multiple scrum teams as applicable.
  • Takes responsibility for delivering on commitments to teams: their own team and those with whom they collaborate.
  • Plans directly with business customers ensuring that the solution needed by the client is the solution that is delivered.
  • Participates in continuous improvement activities with their own team as well as the teams whom which they collaborate.
Apply Now
🔴 Closes on: 
May 11
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