To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Category

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Sales

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Job Details

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About Salesforce

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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

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Business Unit Description

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Do you have a passion to help solve complex business problems that Government Agencies face? If so, the Salesforce Public Sector Federal Civilian business unit may be for you. Leveraging Salesforce’s Customer Success Platform and world's no. 1 CRM, we help empower federal agencies to connect with their constituents in a whole new way. Helping agencies solve complex problems and delivering on their missions more effectively

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Salesforce operates with a set of core values - Trust, Customer Success, Innovation, Equality, and Sustainability - which drive how we work with our customers, our communities, and with each other.

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The core values that make our work meaningful, but just as important as WHAT our team does together is HOW we work together.

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Role Description

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As part of the Salesforce Public Sector and Federal Civilian business unit, we provide PaaS and SaaS cloud solutions to government customers, which meet NIST, FedRAMP, and other applicable standards.

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We’re looking for exceptional candidates to join the Federal Solution Engineering team. The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in Salesforce’s technology infrastructure, and removing all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to discover business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements and provide business value.

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Prior experience with CRM and/or Platform technology and enterprise selling in a customer-facing role is highly desirable. The ability to communicate effectively to different audience, such as a CIO or line of business, is a must. Strong presentation skills is a requirement, as the primary aspect of the roll will be presenting and demonstrating the solutions, either face-to-face or over web conference. If you believe you have these skills, we want to talk to you.

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Responsibilities

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• Understand customer goals and challenges and map those back to the Salesforce product portfolio
• Design, build, and demonstrate innovative solutions to address these challenges
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
• Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives defined collaboratively with management
• Respond effectively to RFIs/RFPs
• Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment

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Minimum Qualifications

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• Knowledge of related applications, relational database, web technology, and cyber-security
• Understanding of application processing and architecture
• Solid oral, written, presentation and interpersonal communication skills
• Ability to work as part of a cross-functional team to solve technical problems
• Familiar with solution selling, experience in sales/pre-sales a plus
• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• 5+ years experience as a solution/sales engineer for a CRM company or similar technology

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Preferred Qualifications

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• Public Sector industry experience.
• Familiarity with Salesforce technology
• Familiarity with Government Cloud Compliance standards and certifications
• Salesforce certifications

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Accommodations

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If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

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Posting Statement

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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Salesforce welcomes all.