Solution Engineer

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Qualifications

• The ideal candidate should have analytical capabilities to engage with both technical and non-technical audiences, identify and uncover real challenges, define solutions, and help customers connect the dots with value-driven presentations to support a successful customer onboarding.
• 2+ years of pre-sales or consulting experience
• Knowledge of applications, commerce technology systems, relational databases and web technology
• Proven oral, written, presentation, teamwork, and interpersonal communication skills.
• Ability to work as part of a team to tackle technical problems in multifaceted political environments.
• Strong and creative problem-solving and analytical skills
• Highly motivated, persuasive, and success-driven personality

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Responsibilities

• Use business and technology savvy to understand systems requirements and identify challenges.
• Assist account executives in the development of technical sales strategies.
• Understand and communicate value-driven messaging at both a technical and business level.
• Provide industry expertise and mentorship to prospects and customers.
• Develop and deliver the story of the customer experience aided by Salesforce technologies.
• Build and present customized demos of Salesforce Commerce Cloud products.
• Convey deep understanding of the customer’s technology as it pertains to Salesforce Commerce Cloud solutions.
• Coordinate and align a team of solutions authorities and partners on an opportunity strategy.
• Articulate market requests and needs to R&D and Marketing organizations in a clear, concise manner.
• Participate in all product, sales, and procedural training and certifications to acquire and maintain the industry knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management.
• Assist account executives in the development of proposals and RFI / RFP responses.
• Ability to travel based on territory alignment and region.