Technology Specialist I – Solutions Architect and QA Lead - Digital and Technology Partners - Remote, Req#3011521

​

The position is part of the digital experience team with a primary focus on enhancing patient experience and workforce enablement across our health system. The Lead will act as a principal technology expert for major systems and their subsystems utilizing a thorough understanding of available technology, tools, and existing designs. The position will lead our Quality Assurance (QA) and Solutions Architecture (SA) strategy and team.

​

This position requires a strategic thinker who is adept at developing and implementing QA frameworks tailored to our unique environment, which includes multiple applications with a major emphasis on Epic and MyChart. The ideal candidate will have a strong background in digital experience within healthcare and be open to managing resources to support our objectives.

​

Responsibilities 

• Collaborate with stakeholders within and outside of the IT organization on digital transformation efforts and promote best practices in QA and digital experience.
• Evaluate current technology architecture and work closely with IT leadership to recommend improvements and lead the adoption of best practices in software design and integration.
• Identify and advocate for the adoption of new technologies or frameworks that can enhance our digital capabilities, conducting feasibility studies and ROI analyses to support decision-making.
• Guide the digital experience team in adopting architectural best practices, including microservices, API-led connectivity, and cloud-based solutions, to foster innovation and agility.
• Design and architect innovative digital solutions to meet the health system's strategic goals, with a focus on scalability, security, and interoperability across healthcare applications.
• Develop and maintain comprehensive documentation of our technology architecture, including system diagrams, data models, and integration workflows to support QA processes and compliance.
• Lead the selection and implementation of technology solutions that enhance the patient experience and support workforce efficiency, ensuring they align with our QA framework and compliance requirements.
• Lead the establishment of a QA framework ensuring it integrates seamlessly with our current processes and structure.
• Develop and implement Web and Mobile-based QA test strategies, using software testing and live documentation tools, both manual and automation.
• Serve as the primary liaison between the QA team and software development teams, facilitating clear communication and collaboration to align architecture strategies with QA goals.
• Oversee quality assurance of multiple applications, with a special focus on Epic (EHR), to enhance patient experience and workforce enablement.
• Mentor as part of the digital experience team, fostering a culture of continuous improvement and innovation.
• Ensure compliance with healthcare regulations and standards in all initiatives.
• Provide highly technical consulting and leadership in identifying and implementing technologies that assist the functional business units in meeting their strategic objectives.
• Acts as an expert technical resource to staff.
• Performs related duties as assigned or requested.

​

Qualifications 

• Bachelor's degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Master's degree preferred.
• Eight years of diverse work experience in IT with a minimum of six years of experience in systems analysis and application program development, or an equivalent combination of education and work experience.
• Experience working in a Healthcare environment is preferred.
• Experience in conducting technology evaluations and in-depth technical analyses to support strategic decisions.
• Proven experience in leading QA strategy and solutions architecture, preferably in a healthcare setting.
• Experience with various testing types and methodologies, front-end UI testing, smoke testing, functional testing, regression testing, A/B testing, user acceptance (UAT) testing.
• Strong understanding of Epic (specifically MyChart) and other healthcare applications preferred.
• Strong technical background with hands-on experience in multiple architecture styles and technologies (e.g., cloud platforms, APIs, databases).
• Demonstrated experience in architecting digital solutions within complex healthcare environments, with a deep understanding of health IT standards (e.g., HL7, FHIR) and regulations (e.g., HIPAA).
• Excellent leadership, communication, and project management skills.
• Ability to work collaboratively across departments and manage resources effectively.

​

Compensation Statement

​

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $109,000.00 - $163,695.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

​

Non-Bargaining Unit, 272 - DTP Applications Technical and Interoperability - MSH, Mount Sinai Hospital

​

Employer Description

​

Strength Through Diversity

​

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming, and nurturing work environment where all feel they are valued, belong, and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

​

Explore more about this opportunity and how you can help us write a new chapter in our history!

​

“About the Mount Sinai Health System: ... refer to original text for full content (URLs omitted for markdown formatting purpose)

​

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and do not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist healthcare and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans