This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.  

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Do you enjoy building solid internal and external relationships resulting in growth?

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Do you enjoy collaborating cross-functionally to deliver on common goals?

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About Our Team

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LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

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About The Role

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As a Telephonic Solutions Consultant you will drive customer satisfaction, resulting in long-term retention and ongoing revenue generation. You will ensure customers are getting the most significant benefits from their LexisNexis products, content, and tools. Furthermore, you will work to understand, meet, and exceed customer needs ensuring customer happiness and satisfaction.

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Responsibilities

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• Creating a Territory Account Plan to support assigned corporate legal customers
• Providing consultative services to customers to ensure maximized use and understanding of LexisNexis products, content, and tools
• Collaborating with Sales Representatives to drive strategy and account planning
• Identifying and sharing leads and opportunities with Sales Partners and/or Product Specialists
• Conducting virtual presentations and training to customer user groups to help promote LexisNexis product in the marketplace
• Collecting feature and function requirements from customers and communicating these to appropriate Product team members

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Requirements

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• Have Juris Doctorate or degree in Legal Studies, or equivalent experience
• Have excellent proven Sales or Training experience
• Be able to effectively partner and collaborate across teams
• Be able to interact with C-level executives.
• Display solid verbal and written communication skills
• Be able to travel to client sites (nominally, estimated at less than 10%)

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Work in a way that works for you

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We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

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Working for you

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We know that your wellbeing and happiness are key to a long and successful career, as this role is global, benefits may vary according to your location. These are some of the benefits we are delighted to offer:

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• Health care plans and benefits
• Modern Family Benefits, including maternity, paternity, adoption and surrogacy
• Life assurance and accident policies
• Comprehensive pension and retirement plans
• Access to learning and development resources

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Your recruiter will advise you on the benefits package for your location

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About The Business

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A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.