CEI's Fortune 50 Client is a world leader in Media and Communications, and they are adding a ServiceNow Solutions Engineer to their remote team.

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• Long-term contract with potential for permanent conversion
• 100% Remote position (M-F 8am - 5pm EST)
• $55-60 / HR + Benefits options (medical, dental, vision, and 401k)

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Responsibilities:

• Solution Design: Collaborate with clients and stakeholders to understand business requirements and design innovative solutions using the ServiceNow platform.
• Platform Configuration: Configure and customize ServiceNow applications, modules, workflows, and integrations to meet client specifications and deliver optimal user experience.
• Technical Implementation: Lead technical implementation efforts, including system configuration, data migration, and deployment of ServiceNow solutions in client environments.
• Integration Development: Develop and maintain integrations between ServiceNow and third-party systems, leveraging APIs, web services, and other integration technologies.
• Custom Development: Design and develop custom applications, scripts, and enhancements to extend the functionality of the ServiceNow platform and address unique client requirements.
• Technical Documentation: Create comprehensive technical documentation, including design documents, specifications, configuration guides, and user manuals, to support solution delivery and knowledge transfer.
• Quality Assurance: Conduct thorough testing and validation of ServiceNow solutions to ensure accuracy, reliability, and performance in accordance with industry best practices and client expectations.
• Deployment Support: Provide technical support and assistance during solution deployment, user acceptance testing (UAT), and post-implementation activities to ensure successful adoption and satisfaction.
• Continuous Improvement: Stay updated on latest ServiceNow features, capabilities, and best practices, and proactively identify opportunities for process improvement, optimization, and innovation.

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Qualifications:

• ServiceNow Certified Implementation Specialist (CIS) certification or equivalent experience.
• Minimum of 4 years of experience in ServiceNow platform administration, configuration, and development.
• Proficiency in ServiceNow platform components, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
• Strong understanding of ServiceNow architecture, data model, and security concepts.
• Experience with ServiceNow scripting languages (JavaScript, GlideScript), web technologies (HTML, CSS), and relational databases (SQL, MySQL).
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues and propose effective solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, stakeholders, and cross-functional teams.
• Ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.

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Company Culture:

• From your first day, you’ll have the support and resources needed to grow your career to new heights and direction.
• Get ready to impact the lives of millions as you work together to create amazing experiences and breakthrough products at an exciting pace.

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About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.