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What makes an excellent Solutions Consultant? How can you master important skills to make the most impact for your organization?
In the inaugural episode of our “PreSales Podcast: Becoming a World-Class SC” series, Munir Hussein, Partner Technology Strategist at ServiceNow, joins host Mattie Stremic to share how he defines excellence in PreSales and various frameworks he’s learned over his career that have led to his success.
Listen and discover actions you can take today to master critical skills and improve your influence — whether you’re new to PreSales or a seasoned SC.
“My definition of excellence as an SC is caring. Nobody cares how much you know until they know how much you care.”
— Munir Hussein
Episode Takeaways
- Be valuable over valued: Prioritize activities that show measurable impact.
- Be an internal center of influence: Take perspectives from different disciplines to tell a relatable and compelling story.
- Copy, change, create: Learn from others, adapt best practices to work for you, then identify other gaps and create solutions that bring widespread value.
Discussion Questions
- What does excellence mean to your organization? What does it mean to you?
- What skills do you feel you’ve mastered, and what skills do you need to work on?
- How are you measuring activities to make sure they’re valuable, not just valued?
- Are there instances in your experience where you’ve used the “copy, change, create” framework?
List to the full episode here!
Coming up next week: Don’t miss part two of this six-part series, where we’ll discuss how to build and maintain both internal and external relationships with key stakeholders across the customer experience.
What makes an excellent Solutions Consultant? How can you master important skills to make the most impact for your organization?
In the inaugural episode of our “PreSales Podcast: Becoming a World-Class SC” series, Munir Hussein, Partner Technology Strategist at ServiceNow, joins host Mattie Stremic to share how he defines excellence in PreSales and various frameworks he’s learned over his career that have led to his success.
Listen and discover actions you can take today to master critical skills and improve your influence — whether you’re new to PreSales or a seasoned SC.
“My definition of excellence as an SC is caring. Nobody cares how much you know until they know how much you care.”
— Munir Hussein
Episode Takeaways
- Be valuable over valued: Prioritize activities that show measurable impact.
- Be an internal center of influence: Take perspectives from different disciplines to tell a relatable and compelling story.
- Copy, change, create: Learn from others, adapt best practices to work for you, then identify other gaps and create solutions that bring widespread value.
Discussion Questions
- What does excellence mean to your organization? What does it mean to you?
- What skills do you feel you’ve mastered, and what skills do you need to work on?
- How are you measuring activities to make sure they’re valuable, not just valued?
- Are there instances in your experience where you’ve used the “copy, change, create” framework?
List to the full episode here!
Coming up next week: Don’t miss part two of this six-part series, where we’ll discuss how to build and maintain both internal and external relationships with key stakeholders across the customer experience.
What makes an excellent Solutions Consultant? How can you master important skills to make the most impact for your organization?
In the inaugural episode of our “PreSales Podcast: Becoming a World-Class SC” series, Munir Hussein, Partner Technology Strategist at ServiceNow, joins host Mattie Stremic to share how he defines excellence in PreSales and various frameworks he’s learned over his career that have led to his success.
Listen and discover actions you can take today to master critical skills and improve your influence — whether you’re new to PreSales or a seasoned SC.
“My definition of excellence as an SC is caring. Nobody cares how much you know until they know how much you care.”
— Munir Hussein
Episode Takeaways
- Be valuable over valued: Prioritize activities that show measurable impact.
- Be an internal center of influence: Take perspectives from different disciplines to tell a relatable and compelling story.
- Copy, change, create: Learn from others, adapt best practices to work for you, then identify other gaps and create solutions that bring widespread value.
Discussion Questions
- What does excellence mean to your organization? What does it mean to you?
- What skills do you feel you’ve mastered, and what skills do you need to work on?
- How are you measuring activities to make sure they’re valuable, not just valued?
- Are there instances in your experience where you’ve used the “copy, change, create” framework?
List to the full episode here!
Coming up next week: Don’t miss part two of this six-part series, where we’ll discuss how to build and maintain both internal and external relationships with key stakeholders across the customer experience.
