Data Protection - Presales Engineer

HPE Job Description

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HPE helps customers accelerate IT transformation by eliminating the risk and complexity of modernization, cloud adoption and data protection. By replacing multiple legacy solutions with a Cyber Resiliency solution stack, HPE data protection is changing the way disaster recovery, data protection and clouds are managed. With enterprise scale, HPE Zerto’s software platform delivers continuous availability for an always-on customer experience while simplifying workload mobility to protect, recover and move applications freely across hybrid and multi-clouds. HPE Zerto is trusted by over 9,500 customers globally and is powering resiliency offerings for Microsoft Azure, Broadcom, AWS, and more than 350+ cloud services providers.

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Responsibilities:

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- Deliver the HPE Data Protection message and vision including technical architecture presentations and product demonstrations to prospective customers and partners

- Conduct remote calls and face-to-face meetings to discuss prospective business and technical fit with data protection software products

- Establish relationships as a trusted technical adviser with customers, prospective customers, partners, and potential partners

- Execute on knowledge transfers to external partners to deliver effective solutions to customers

- Provide technical guidance and support of sales efforts to drive value-based selling with aligned account executives. Align to line-of-business executives to communicate solution value to organizations

- Guide prospective customers through installation of proof-of-concept solutions, working with customers and the account executive to ensure that the customer purchases the software following the POC

- Support pre & post sales issues

- Work with aligned Account Managers as well as regional Sales Managers to drive partner onboarding and enablement in the region to develop strong and deep strategic relationships with Value-Added Resellers (VARs), Distributors, Managed Services Providers (MSPs), and other partners and channel community members.

- Work to provide account and technical pipeline management updates in Salesforce

- Interact with Development and Engineering to ensure the product fills customer requirements and communicate these requirements and findings to the Product Management team

- Provide feedback to Development around customer requirements and long-term BC/DR goals

- Evangelize HPE Data Protection solutions online through social media

- Ability to travel 20-25% of time. Indonesia and Malaysia

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Requirements:

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- At least 2 to 5 years’ experience as Pre-Sales Engineering or similar role

- Strong communication, critical thinking and interpersonal skills

- Ability to explain technical solutions and concepts to non-technical people

- Good practical understanding of datacentre and cloud architecture including networking concepts

- Experience with hypervisor-based products/infrastructure (e.g. VMWare vSphere, Microsoft Hyper-V, KVM, etc)

- Understanding of storage concepts, architecture and storage platforms (e.g. SAN/NAS/DAS)

- BA/BS, preferably in a computer related field

- Working knowledge of Microsoft (Windows Server), Linux platforms, devices, and networking

- Understanding of Public Clouds (Azure, AWS, Google)

- Understanding of computer and networking hardware, Network routing, configuration, etc.

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Highly Preferred Skills:

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- Working knowledge of Salesforce.com or other major CRM

- Understanding of backup and recovery technologies (Commvault, Cohesity, Veeam)

- Knowledge of or familiarity of real-life IT environments

- Enterprise-level systems administration, recovery, and configuration

- Experience in server, storage, security and/or network administration

- Solution Architect certifications (Azure, AWS)

- Experience with operation and administration of Windows Server systems

- Strong Linux or UNIX administration skills & familiarity with the installation and configuration of Linux or UNIX operating systems & setup and operation of TCP/IP networking on Linux or UNIX systems

- Ability to test and set up customer-like computing environments for demo/troubleshooting purposes