Enterprise IT Engineer

Location

London - 3 days/week

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Industry

Financial Technology / Digital Assets

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The Company

I am representing a leading global technology-driven firm operating at the intersection of finance and emerging digital markets. With over a decade of experience supporting institutional clients, the business is known for its technical excellence, strong security posture, and collaborative culture.

As a lean, high-performing organisation, technology plays a critical role in everything they do, from supporting front-office teams to maintaining secure, compliant, and scalable internal systems.

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The Role

They are searching for an IT Engineer to join the Enterprise Technology team. This is a hands-on, hybrid engineering and support role suited to someone who enjoys both project work and day-to-day operational responsibility.

You will work closely with Trading, Engineering, and Operations teams, owning initiatives across identity and access management, SaaS tooling, and device management, while also ensuring a high standard of end-user support.

Experience in finance or crypto is NOT required. What matters most is technical capability, problem-solving mindset, and the ability to work effectively with a diverse group of stakeholders.

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Key Responsibilities

• Diagnose and resolve complex issues across Google Workspace, Okta, and other SaaS platforms
• Troubleshoot MDM configurations and device management issues
• Provide deskside and remote user support, including peripherals, printers, and connectivity
• Manage the full IT hardware lifecycle (procurement, inventory, provisioning, and decommissioning)
• Resolve issues involving multiple system dependencies
• Design preventative solutions that improve reliability without introducing risk
• Assess and account for security implications across all technical decisions
• Identify opportunities for automation and implement tooling to reduce manual workload
• Communicate clearly with both technical and non-technical stakeholders
• Produce and maintain high-quality technical documentation

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What We’re Looking For

• 5+ years’ experience supporting technical or fast-paced business environments
• Strong understanding of DNS, DHCP, VPNs, and general network troubleshooting
• Scripting experience (Python, Bash, or similar) for automation
• Experience supporting teams handling sensitive or confidential data
• Exposure to compliance and security frameworks such as SOC 2 or ISO 27001

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Nice to Have

• Strong IAM knowledge (SAML, SCIM, OIDC)
• Experience supporting developer tooling and environments
• Advanced macOS and/or Linux troubleshooting
• Familiarity with infrastructure/configuration managed in Git (e.g. Terraform)
• Deep expertise with MDM platforms, device enrollment, configuration profiles, and security policies

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What’s On Offer

• A collaborative, high-impact environment where your work is visible and valued
• Competitive compensation with performance-based incentives
• Comprehensive benefits package
• Ongoing learning and development support, including certifications
• Exposure to a global organisation with teams across multiple international locations