Presales Engineer

About Tilli

We are a leading provider of cloud-based customer communications and payment solutions to the Electronic Bill Presentment and Payment (EBPP) vertical. In addition, our payment gateway and digital wallet offerings gives merchants a low-cost, real-time processor and consumers the ability to download a wallet to pay others, pay / consolidate their bills and buy goods at checkout - all on their mobile app. We know that technology can truly transform everything we do today, and it is our mission to be the leader in real-time payments and customer communications across multiple industries. To make sure we are continuing our growth trajectory, we are looking for a hardworking, smart, and driven individuals to join our team.

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Why Tilli

With a global footprint and continuously expanding our reach – a career with Tilli will offer you:

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Fulfilling and challenging projects and verticals:

You will be exposed to different scenarios, multiple types of clients, and the most complex business and technology initiatives.

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Access to the most cutting-edge technologies within our space:

You’re always going to be advancing your skillset by learning and working with the newest and most relevant technologies available out there.

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A positive, energetic and passionate culture:

Boring and divided are not in our vocabulary. In fact, it’s amazing to see how, despite our exponential growth, the Tilli culture and community stay as warm, diverse, and close as ever.

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Plenty of options / opportunities for you to work alongside your peers and grow:

We will empower you to dream as big as you want and support you to make your career what YOU want it to be.

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Job Description

This is a full-time, on-site role for a Pre-sales/Implementation Engineer located in McLean, VA. The Pre-sales/Implementation Engineer will be responsible for supporting technical pre-sales activities, managing project implementation, providing software implementation services, delivering technical support, and ensuring excellent customer service. The engineer will work closely with customers and internal teams to ensure successful deployment of Tilli Software's solutions.

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Qualifications

• Experience in Software Implementation and Project Implementation
• Technical Support and Customer Service skills
• Project Management experience
• Strong problem-solving and troubleshooting abilities
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously
• Bachelor's degree in computer science, Engineering, or related field
• Experience in the fintech industry is a plus