Presales Engineer

About the Company  

Yealink (Stock Code: 300628) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of Easy Collaboration, High Productivity. https://www.yealink.com/en  

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About the Role  

This is a remote role based in Paris.  

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Responsibilities :  

• Responsible for UCaaS endpoints pre-sales support, delivery and day-to-day maintenance management of the company's major customer terminal solution projects.  
• Responsible for leading customer requirements collection and requirements management, outputting solutions while managing customer expectations.  
• Responsible for product trainings and demos for customers.  
• Responsible for customer technical team relationship development like product manager, sales engineer and professional service teams, and provide technical support for business development of account managers.  

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Qualifications :  

• Communication, electronics, computer and other related majors, bachelor degree or above.  
• At least two years working experience in related positions, experience in unified communication industry or related products is preferred (one year of work/excellent freshmen can also be considered).  
• Strong customer understanding, demand analysis ability, sensitive to problems.  
• Excellent customer service awareness, communication and coordination, strong ability to promote implementation.  
• Excellent communication and written expression skills, able to independently carry out customer visits / on-site DEMO / speaking in industry event and other key Business / and Chinese pre-sales & R&D team interface, can independently write quality solutions.  

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Pay range and compensation package :  

• Competitive salary based on experience  
• Local transportation and communication allowance  

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Equal Opportunity Statement :  

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.