Sales Director

Sales Director

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Reports To: Chief Revenue Officer  

Role Type: Full-Time, Permanent  

FLSA Status: Exempt  

Location: Remote, United States

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Role Overview  

The Sales Director is responsible for driving pipeline growth and closing strategic services engagements that meet Said Differently’s revenue goals. This role focuses on identifying net-new opportunities, shaping complex deals, and guiding prospective clients through a consultative sales process rooted in listening, clarity, and trust.

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The Sales Director works closely with Strategy, Marketing, Delivery, and Operations partners to align client needs with Said Differently’s offerings. This role requires strong communication, sound judgment, and the ability to move opportunities from early conversation through contract close and into delivery with intention and care.

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Areas of Ownership  

• Pipeline Generation: Develop and execute prospecting strategies that generate net-new pipeline aligned to Said Differently’s growth priorities. This includes target account development, outbound outreach, relationship-driven introductions, and capabilities conversations.  
• Opportunity Leadership: Own qualified opportunities from discovery through contract close, shaping deals by deeply understanding client goals, constraints, and business challenges.  
• Proposal and Deal Development: Lead proposal development, pricing approach, and deal structuring in partnership with Strategy, Delivery, and Operations to ensure solutions are thoughtful, feasible, and financially sound.  
• Client Relationship Building: Establish trust-based relationships with prospective clients, serving as a steady and credible partner throughout the sales process.  
• Solution Positioning: Develop a clear understanding of Said Differently’s services and point of view, and articulate how our work creates meaningful business outcomes for clients.  
• Sales Process Evolution: Identify opportunities to improve how sales work gets done and proactively share insights and recommendations with the CRO and Operations partners.  
• Channel Alignment: Build relationships and momentum with Said Differently’s key partner sales teams like Adobe, Shopify, Big Commerce and more.  
• Sales-to-Delivery Transition: Ensure closed work transitions smoothly into delivery by setting clear expectations, documenting context, and supporting strong handoffs between teams.

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Partners to Collaborate With and Support  

• Chief Revenue Officer: Align on growth priorities, pipeline health, and deal strategy.  
• Alliances Director: Coordinate co-selling motions and sales plays with Channel partners like Adobe, Shopify, Big Commerce and more.  
• Strategy and Delivery Leaders: Shape opportunities that are grounded in strong thinking and realistic execution.  
• Marketing: Collaborate on thought leadership, content, and outreach that support business development efforts.  
• Operations: Maintain accuracy in forecasting, CRM hygiene, and deal documentation to support planning and resourcing.  
• Prospective Clients: Act as a thoughtful guide through Said Differently’s approach, values, and ways of working.  
• Channel Partners: Account plan, co-sell and drive closure of deal cycles in collaboration with our channel partner sales teams.

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Management Responsibilities  

• None at hire, but there will be shared oversight of a Business Development Representative team for outbound and business development campaigns.

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Measures of Success  

• Consistent generation of net-new client opportunities aligned to growth goals  
• Retirement of quota, to be discussed in interviews  
• Qualified pipeline that align to Said Differently’s ideal client profile  
• Closed and won engagements that are well-scoped and set up for successful delivery  
• Accurate and timely CRM updates that support forecasting and resourcing decisions  
• Smooth transitions from sales into delivery with minimal rework or friction

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Core Competencies  

• Consultative Selling: Listen first, ask thoughtful questions, and build solutions around real client needs.  
• Clarity and Judgment: Bring structure to ambiguous opportunities and help clients make confident decisions.  
• Cross-Functional Partnership: Work effectively with Strategy, Delivery, and Operations to move work forward.  
• Financial Awareness: Understand deal economics, scope boundaries, and sustainable growth in a services environment.  
• Operational Discipline: Maintain strong habits around documentation, follow-through, and CRM accuracy.  
• Professional Services Experience: Ideal candidate has multiple years experience in an agency environment selling professional services across creative and technical offerings.  
• Ecommerce, Customer Experience and Analytics Ecosystem: Strong networks with our key channel partners is imperative.

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Professional Experience  

• 5+ years of experience in services-based sales, consulting, or agency environments  
• Proven ability to build, manage, and close a healthy pipeline of complex engagements  
• Experience selling strategy, design, creative, or digital services is strongly preferred  
• Comfort working in a remote-first, relationship-driven environment  
• Experience mentoring or supporting other sellers is a plus.  
• Creative mindset for generating opportunity pipelines either directly or in collaboration with channel partners.

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Expectations for the Role  

• Operate in alignment with Said Differently’s 10 “We” Principles  
• Communicate clearly, thoughtfully, and professionally across written, verbal, and virtual settings  
• Manage multiple priorities with accountability and follow-through  
• Work effectively in a distributed, remote-first environment  
• Regular travel (1-2 x per month) for client meetings, tradeshows, or internal collaboration as needed