Salesforce Solution Architect

Job Title: Salesforce Solution Architect

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The Salesforce Solution Architect will design outcome-oriented solutions for customers after thoroughly analyzing and understanding their business requirements through scoping calls, workshops, and customized demonstrations. This role will work directly with clients, Plative’s sales team, and the delivery team members to ensure successful implementations.

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Responsibilities:

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• Work with the Plative sales organization to sell the value of Salesforce solutions, gather complex requirements, and design solutions to ensure the successful implementation of the platform.
• Support Plative and Salesforce Account Executives through custom product demonstrations, Solution Architecture, and detailed proposal creation.
• Provide strategic guidance and intelligently steer the solution approach to drive business value while minimizing technical debt and risk.
• Inspire clients to improve their performance through the use of the Salesforce platform.
• Lead business discussions and alignments with business stakeholders to advise on required products, configurations, and customization based on the client’s needs.
• Design and deliver inspirational demonstrations to prospective and existing Salesforce customers.
• Collect requirements through Salesforce alignment calls and generate responsible levels of effort to pass on to the Sales Client Partner and assist in building statements of work to present to the client.
• Define Salesforce technical solution which may include platform customizations, custom code, systems integrations, third-party applications, and AppExchange products.
• Recommend build vs. buy for third-party integrations to the SFDC stack.
• Demonstrate deep knowledge of Salesforce product offerings and recommend new features and modifications based on experiences with past clients, including knowledge of Agentforce Sales, Agentforce Service, Agentforce Revenue Management, and Salesforce AI.
• Collaborate with the Salesforce delivery practice lead and delivery resources to continuously develop our solution design and product roadmap.
• Provide input to other cross-functional departments pertaining to customer requests and product enhancements as needed.
• Perform requirements analysis for new and existing customers ensuring their needs are met in the sales process.

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Required Qualifications:

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• 10 years of successful IT experience.
• 5 years of experience as a Salesforce Architect with demonstrated leadership driving solution design and architecture governance.
• Experience with Salesforce integration patterns, strong knowledge of web service API’s & limitations.
• Excellent communication and presentation skills, both written & oral.
• Ability to learn quickly and function as a positive and creative member of a team.
• Ability to excel in an environment of rapid growth and constant evolution.
• Experience managing the development and deployment of new offerings and enhancements to existing applications.
• Experience implementing Agentforce Sales, Agentforce Service, Experience Cloud, and Financial Services Cloud.

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Desired Qualifications:

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• Hands-on mentality, comfortable with diving into systems and assisting when needed.
• Experience building point-to-point integrations leveraging Apex.
• Experience with Enterprise Middlewares such as Jitterbit, Boomi & MuleSoft.
• Experience with Heroku, AWS, Google Cloud a plus.
• Experience with NetSuite is a plus.
• Experience with Front End JS frameworks such as REACT, Aura & Angular.

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How You’ll Embody Our Core Values

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At Plative, our core values shape how we work, collaborate, and grow. As part of the team, you will:

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• Put People First by building trusted relationships with clients and mentoring teammates.
• Grow Together, Win Together by sharing knowledge, celebrating wins, and elevating others.
• Bring Your Authentic Self to Work by fostering openness, empathy, and integrity in every interaction.
• Take the Path You’ll Be Proud Of by delivering excellence, owning outcomes, and learning from challenges.
• Push Boundaries, Blow Minds by designing creative, scalable solutions that drive real impact.

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What Happens Next?

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We know that applying for a new role takes time and energy. At Plative, every application is thoughtfully reviewed by real people on our Talent Team. We aim to review applications within 2 weeks. If we think your skills align with what we’re looking for, we’ll be in touch to connect further!

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Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status.