Senior Sales Engineer

Job Description

​

The Sr. Sales Engineer responsibilities are focused on supporting the ARCOS sales team from a product and technical perspective. The Sr. Sales Engineer is responsible for building strong relationships with prospects and ARCOS customers, encouraging new and repeat business opportunities.

​

Responsibilities

​

• Drive and adhere to the ARCOS Sales Process
• Prepare software demonstrations and associated presentations for prospect demos and seminars that illustrate ARCOS' ability to enhance customer and prospects business operations
• Present ARCOS' technical architecture and hosting capabilities as it relates to the customer's and prospect's environment and technical requirements
• Participate in pre-demo calls with prospects to better understand existing business processes and pain points
• Participate in the RFI/RFP/RFQ process by identifying and creating answers that provide value and benefits to prospects while coordinating with sales, implementation and the technical team
• Assist with proposal preparation as needed from a technical nature to assist with business cases & utilization of the ARCOS solutions
• Set appropriate expectations during the sales cycle to ensure customer satisfaction
• Manage the maintenance of the software demonstration environments for software upgrades, new functionality, integration, etc
• Understand ARCOS and competitive solutions and business applications within ARCOS' market; effectively address and dispel customer objections to ARCOS solutions
• Conducts research, answers questions, and removes objections that may arise during a sales campaign
• Assist, as needed, in the analysis, design and development of fully integrated technology solutions
• Develop relationships with the sales team, partners, and customers to support the sales team's objectives. Engage and leverage corporate resources, abilities, budgets and personnel as appropriate
• Completes required pre-sales documentation quickly and accurately
• Other duties as assigned

​

Requirements

​

• Previous experience working with software applications or in a related IT environment. A minimum of five (5) year's prior experience providing software demonstrations is preferred
• Previous experience working directly with customers required
• Candidates that have experience with and an understanding of large B2B SaaS enterprise or enterprise applications such as Work Management, HRMS, ERP and Field Workforce Automation will be considered as a priority over those that do not
• Successful experience solution selling in an IT and business environment is preferred
• Understanding of Oracle and/or Microsoft SQL Server databases is preferred
• General understanding of one or more programming languages: HTML, Java/JavaScript, J2EE, Web Services
• Must be comfortable and able to intelligently interact with executives at the highest level, including "C" level executives, in large corporations
• Must be able to effectively communicate with both technical and non-technical audiences
• Strong organizational skills, as well as the ability to meet deadlines and follow instructions
• Excellent communication skills, presentation skills, strong grammar and spelling abilities
• Professional demeanor and team player
• Ability to travel up to 50%, including domestic and international. The ability to travel by air is mandatory. Must possess a valid driver's license and possess or be able to acquire a valid United States passport

​

Benefits

​

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Paternity, Maternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home