Senior Solutions Engineer

At BetterUp

We help organizations unlock the potential of their people — and that transformation starts with a solution that fits. As a Senior Solutions Engineer, you’ll be the technical architect behind that fit. You’ll sit at the intersection of platform capability and customer ambition, helping our enterprise buyers understand how BetterUp works, how it integrates, and how it delivers on what matters most. If you love translating complexity into clarity and building solutions that scale, this role is for you.

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What you’ll do:

Lead technical discovery sessions

• Lead technical discovery sessions with enterprise stakeholders across IT, InfoSec, HRIS, and more.
• Build and configure demo environments that bring the BetterUp experience to life.
• Deliver high-fidelity, narrative-driven demos tailored to customer goals and buyer personas.
• Serve as the technical point-of-contact throughout the pre-sales cycle, including security, API, and integration conversations.
• Design scalable solutions aligned to platform capabilities, delivery realities, and product roadmap.
• Translate integration needs into clear, technically viable specifications.
• Produce Solution Design Blueprints and drive alignment across Sales, Product, and Customer Success.
• Support seamless handoffs into implementation by clarifying configuration logic and deployment readiness.

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If you have some or all of the following, please apply:

• 4+ years in a Solutions Engineering, Pre-Sales, or Technical Consulting role in enterprise SaaS.
• Demonstrated experience building functional prototypes or proof-of-concepts—ideally using tools like Python—to showcase solution feasibility, validate technical approaches, and drive alignment with cross-functional stakeholders.
• Experience working with HRIS, LMS, SSO, or API-based integrations in large-scale enterprise environments.
• Strong ability to build and deliver tailored product demos that align to real-world business needs.
• Deep understanding of data privacy, security, and compliance in global enterprise contexts.
• Excellent communication skills with both technical and non-technical stakeholders.
• Proven ability to create clear, reusable documentation that supports implementation and adoption.
• Comfort advising across feasibility, architecture, and platform configuration tradeoffs.
• Experience gathering and structuring product feedback to inform roadmap conversations.

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AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.