Solutions Consultant

Job Description

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The Solutions Consultant Specialist (SC) is responsible for presales technical leadership of qualified CAD sales opportunities, working closely with sellers to articulate, facilitate, and validate the technical value proposition of PTC’s solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, they ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.

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Key Responsibilities:

• Customer Engagements and Validation – Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer’s needs and strategic priorities.
• Customer Relationship Management – Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
• Technical Leadership and Sales Support – Support technical validation aspects of sales opportunities, demonstrating product knowledge to drive successful engagements and technical closure.
• Business Development and Revenue Growth – Help drive adoption of PTC CAD solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth.
• Trusted Advisor – Provide technical advice based on industry, market, PTC and enterprise transformation knowledge.

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Qualifications:

• Minimum of 2 years of experience in product design, instruction, or system administration using PTC Creo within a discrete manufacturing environment.
• Proficient in modeling components and large assemblies, surfacing, GD&T, top-down design techniques, concurrent engineering techniques, and simulation.
• An understanding of product development, engineering, IT, manufacturing, or related processes.
• Strong communication, presentation, and persuasion skills with the ability to engage both technical and non-technical stakeholders.
• Bachelor’s degree in Engineering, Computer Science, or a related field (or equivalent experience).
• Ability to travel 25% of the time.
• Not required but desirable: Hands-on experience with PTC Windchill for CAD data management using its product data management (PDM) capabilities.