Solutions Engineer

Role Overview

​

We’re hiring an experienced Solutions Engineer to work across the full customer lifecycle - from pre-sales discovery to long-term customer success. This is a senior, customer-facing role requiring strong domain expertise in industrial automation and a proven ability to guide both technical implementation and strategic solution expansion.

​

We’re looking for someone who not only enables the initial deployment but also identifies additional opportunities to expand value across the customer’s organization - be it new use cases, integrations, or system-wide architecture improvements.

​

You’ll be a key technical advisor and trusted partner to both prospective and existing customers.

​

Key Responsibilities

Pre-Sales Support

• Partner with Account Executives during discovery to understand customer goals and technical environments
• Deliver tailored demos, solution architecture walkthroughs, and lead technical proof-of-concepts (PoCs)
• Help prospects align FlowFuse to their broader industrial and digital transformation goals
• Collaborate on pricing proposals and technical responses to RFPs and security reviews

​

Post-Sales Engagement

• Lead technical onboarding and early solution implementation
• Partner with customers to assess results, resolve blockers, and optimize solution design
• Actively explore and surface additional use cases within the customer organization
• Facilitate roadmap alignment and strategic planning discussions with technical champions
• Deliver ongoing best practices, architecture reviews, and training to ensure long-term success

​

What We’re Looking For

• 5+ years in a Solutions Engineering, Sales Engineering, or Customer Success Engineering role
• Deep industry expertise in industrial automation, IIoT, smart manufacturing, or related fields
• Track record of identifying additional solution opportunities within enterprise accounts
• Experience with technologies such as Node-RED, MQTT, OPC-UA, SCADA systems, PLCs, or edge computing
• Strong communication skills - comfortable engaging engineers, architects, and executive stakeholders
• High degree of initiative and ability to manage customer relationships across the lifecycle
• Willingness to travel occasionally for key customer engagements

​

Nice to Have

• Hands-on experience deploying Node-RED at scale
• Familiarity with Unified Namespace or other modern industrial data architectures
• Experience with containerization, cloud (AWS/Azure), or Linux-based edge devices

​

Why Join FlowFuse?

• Help shape the future of industrial software alongside the creator of Node-RED
• Play a strategic role in enabling digital transformation for some of the world’s leading manufacturers
• Be part of a mission-driven, open-source-first team
• Competitive salary, flexible work location, and startup equity potential