Solutions Engineer

Job Overview:

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We’re hiring a Solutions Engineer, reporting to the Director of Engineering, with strong skills in Networking, Compute, Data Storage, and Microsoft 365, plus a passion for automation and managing compute infrastructure across hardware and datacenters. At Cortavo, you’ll be a key platform management expert, ensuring smooth internal engineering operations while owning & developing internal tools & systems, provisioning applications, and system optimization and continually improving Cortavo’s full product offering. You’ll drive cutting-edge tech integration, scale innovations, and shape a reliability roadmap for efficiency across on-premise, data center, and cloud environments.

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Accountabilities:

● 30% - Tooling & Process Improvement (Product Enablement)  

● 30% - Platform Development and Management  

● 25% - Driving Product Ownership

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Responsibilities:

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Tooling Improvement (Product Enablement)

• Evaluate and Optimize technology stack to improve performance, scalability, and cost efficiency.  
• Serve as the subject-matter-expert for all Cortavo tools (internal and external), making sure we’ve got the best and use them fully.  
• Identify gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities.  
• Define and maintain technical standards, operational best practices, and documentation that support repeatable, high-quality delivery.  
• Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure value of products can be demonstrated.  
• Stay on top of new tech and methods so the team’s always using the sharpest tools and tactics.  
• Support PMO, pre-sales, and go-to-market efforts by contributing to solution design, validating technical fit, and advising leadership on buyer alignment.

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Platform Development and Management

• Administer internal tools, manage access controls, and maintain comprehensive documentation for seamless operations.  
• Govern application change management, balancing innovation velocity with platform stability and risk management.  
• Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design.  
• Collaborate with Engineering Manager on Cortavo’s core internal infrastructure(network, servers, and data) ensuring optimal performance, reliability, and security.

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Product Ownership

Develop a product roadmap and track progress made through progress updates and  

• quarterly delivery presentations with leadership  
• Building solutions by collaborating with the many Cortavo teams to define, architect,  
• and construct our core offering from the ground up.  
• Come up with tech solutions and products ready to roll out for new Cortavo services,  
• ensuring the offering has the best possible solution for support.  
• Cultivating partner relationships to identify and shape future product needs, informing  
• our roadmap and feature development.

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Required Skills:

• Minimum 7 years of IT systems engineering experience  
• Minimum 4 years of IT platform engineering, DevOps, or infrastructure roles  
• Strong ability to partner with operations stakeholders to define platform needs and drive  
• adoption  
• Experience establishing platform governance, compliance standards, and security  
• controls  
• Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki  
• Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft  
• Endpoint Manager (Intune)  
• Proficiency with observability tools (Prometheus, Grafana, OpenTelemetry, Datadog)  
• Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible  
• Proficiency in Microsoft Server environments  
• Expertise in VMware ESXi and vSphere  
• Working knowledge of API and web technologies (REST, GraphQL, JavaScript)

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Preferred Skills:

• Comfortable with TypeScript and Node.js or similar back-end ecosystem  
• Cloud Infrastructure (Azure, AWS) Experience  
• CI/CD Pipeline Experience  
• Cyber Security Experience

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Work Environment

• Competitive salary, as well as employer, contributed health benefits  
• Unlimited paid time off  
• Atlanta, GA office location  
• Access to a Company cell phone plan  
• A seat on an energetic team that collaborates and pushes each other to be better  
• A fast-paced but cooperative environment with endless potential for growth  
• Celebration events for team and Company successes throughout the year