Solutions Engineer

What we do?‍

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Today most companies are reliant on their sales reps to find leads. The challenge? Reps struggle to find great prospects. Worse, they waste huge amounts of time disqualifying leads they can't sell to. This is a poor experience for reps, inefficient use of their skills and sunk cost for the business.

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GoodFit helps companies identify their leads programmatically and build a dataset based on their unique requirements. We only source the accounts that meet the company's qualification criteria and enrich them with the most useful data points. With the company's market mapped, they can more efficiently distribute & prioritize leads, while delivering compelling messaging based on their prospect's needs.

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About The Role

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As a Solutions Engineer at GoodFit, you will play a crucial role both pre and post sales, ensuring we're delivering the best data sets to our clients and helping them integrate and leverage the data effectively as a part of their GTM strategies.

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In your role, you'll have the chance to work closely with commercial teams at some of the fastest growing B2B companies around (such as Clari, Chili Piper, Deepgram, Paddle, and more), translating their needs into actionable data-points and advising them on how to utilize GoodFit platform in their go-to-market efforts.

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Given your close contact with both existing clients and prospects, you will act as a bridge between GoodFit's commercial and product teams, advocating for client needs, sharing client feedback and helping product bring new solutions to market.

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What You'll Do

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• Pre-Sales: Engage in discovery sessions to translate prospects needs into bespoke datasets. Helping define the data points / data sources that capture a prospect's ideal customer profile definition. Build demo datasets that demonstrate GoodFit's value proposition
• Onboarding: Work closely with Account Managers and new clients to deliver their solution including guiding them through possible configurations and best-practice. Meanwhile, validating that we map the right market of companies they want to target, and enrich them with the required data based on their GTM plans. Help our clients integrate the data into their existing tools such as CRMs (e.g. SFDC, HubSpot), sequencing tools (e.g. Salesloft, Lemlist) or data warehouses (e.g. Snowflake)
• Client Support: Own communications with existing clients, helping them adjust their dataset, data processes, and educate them on overall product capabilities
• Internal Collaboration: Represent the voice of the customer and work closely with the engineering and product teams to relay feedback and push for continual product improvement. Help maintain internal and external documentation of best practices and common solutions

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We'd Love to Hear From You If

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• Passionate about data and how it can be used to drive commercial teams productivity
• Genuine curiosity about all things GTM and proactively follows and researches new ideas and concepts relating to GTM
• Have previous experience in Solutions / Sales Engineering roles within Saas or Data industries, working directly with the clients to help them utilise the product in the most effective way and advise them on best practices
• Have strong technical skills in data analysis, are proficient with spreadsheets, and have experience in data wrangling and transformation. Ideally with a basic knowledge of SQL, JSON data structures, and API functionalities
• Are curious about new technologies and how they might improve the day to day of teams in the commercial organisation
• You are obsessed with continuous improvement be that process, people or product
• Experienced / used common sales tech stack tooling such as Salesforce or HubSpot

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Why Join Us?

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• Work closely with a leadership team who've built and scaled multiple revenue teams to $100M+ ARR (you'll learn more in 12 months than most do in 5 years)
• Quarterly off-sites 
• Top-tier equipment & Shoreditch HQ 
• Private healthcare insurance
• Gym access, monthly team events & more

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Hiring Process

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• Introductory call with the hiring team: mutual intro's and overview of the role (30 mins)
• Deep-dive interview with the CRO: experience, motivation, and role alignment (30 mins)
• Take-home task review interview: presentation and discussion of the approach (60 mins)
• Team meet-and-greet: informal conversation with future team-mates (30 mins)

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Inclusion at GoodFit Ltd.

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GoodFit Ltd. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.

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Research shows that some candidates, particularly women and people from underrepresented groups, may hesitate to apply if they don't meet every listed qualification. If this role excites you, we encourage you to apply even if your experience doesn't align perfectly.