Sr. Sales Engineer

About the role

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AI-powered revenue and personalization are top priorities for modern enterprises, but increasing regulation and rising consumer expectations make execution hard. Transcend exists to bridge that gap — and we’re looking for Sales Engineers who can help customers connect the dots.

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As a Sr. Sales Engineer at Transcend, you’ll sit at the intersection of product and revenue — helping cement Transcend as the compliance layer for growth. You’ll spend your time teaching, problem-solving, and applying technical expertise alongside sales insight to solve real customer challenges.

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This is a Remote, Exempt, Full-Time, Permanent position reporting to the Head of Sales Engineering at the Company. Valid work authorization in the United States is required, as this position does not qualify for visa sponsorship.

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What you'll do

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• Partner with Account Executives to understand customer requirements and recommend solutions in order to remove technical and business-related obstacles during the sales process.
• Lead the technical aspects of the sales process, including demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions.
• Design compelling product demonstrations and presentations, leveraging your deep understanding of Transcend’s products and industry to showcase the technical features and value.
• Collaborate closely with product and engineering teams to communicate customer needs and feedback.
• Stay informed on customer data compliance requirements, AI infrastructure considerations, and industry trends to bring a knowledgeable perspective to every conversation.
• Contribute to Transcend’s broader success through knowledge sharing, thorough documentation, and teamwork.

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Who you are:

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• A passionate professional with 3+ years of sales engineering experience or comparable relevant experience.
• Experience working with REST APIs, databases, and SaaS technology integration patterns.
• Understanding of how to build websites and/or mobile apps.
• Proficiency in demonstrating software and technology solutions.
• Strong technical aptitude, with the ability to quickly learn new concepts and explain them to others.
• A self-starter who thrives in a remote environment.
• You embody curiosity, a growth mindset and humility.
• Bachelor's degree in Engineering, Computer Science, or related technical field.
• Willingness to travel as needed to meet business objectives.

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Bonus:

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• Experience in Data Privacy or Customer Data Management.
• Experience delighting enterprise customers.