Sr. Solutions Engineer

Job Summary

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We're looking for a Senior Solutions Engineer to join our growing team in Austin, Texas.

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The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API.

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Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving our Platform by increasing the capabilities of our public API. The team's goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.

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location: Austin, Texas  

job type: Permanent  

salary: $170,000 - 210,000 per year  

work hours: 9am to 6pm  

education: Bachelors

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Responsibilities

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• Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale
• Ensure partners deliver the best integration within their constraints for an excellent customer experience
• Assist partners in the implementation phase, defining technical solutions and documenting requirements
• Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.
• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team
• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions
• Design and develop new features for Wise services and expose them on the public API when needed
• Work on scaling Wise Platform into new regions, overcoming associated challenges
• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations
• Collaborate with the technical presales team to support the sales cycle and secure new partnerships
• Enhance internal processes to handle multiple integrations in parallel
• Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

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Qualifications

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Technical Requirements:

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Core Technology Stack: Candidates must have a strong background in Java and Python

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• While they will not be writing and shipping production code daily, they must be highly technical in scope and have a software engineering background

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API & Integration Expertise: Deep, hands-on experience working with RESTful APIs, SDKs, authentication, and security is essential

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• Candidates must be able to identify API bugs, run scripts in Postman, and manage sandbox transactions

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Solution Design & Architecture: The ability to design end-to-end integrations that are secure, scalable, and maintainable is required

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• Candidates must have experience navigating complex integration hurdles, such as currency validations, shifting requirements, and compliance changes

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Quality & Troubleshooting: The role involves testing, troubleshooting, and resolving complex technical issues, as well as producing high-quality documentation, diagrams, and reference implementations

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Cultural And Soft Skill Requirements

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The "Translator" Dynamic: Candidates must act as the crucial lifeline between external partners and internal teams

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• This requires the ability to translate highly technical concepts into business language for clients, while simultaneously turning partner needs into "product-speak" for internal engineering teams

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Consulting & Stakeholder Management: The role demands incredible stakeholder management and the ability to influence without formal authority

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• Candidates must be confident acting as a trusted advisor to top-tier financial institutions, navigating difficult conversations, and pushing back on one-off customizations to ensure scalable solutions

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Autonomy & Product Thinking: Wise values a self-starter attitude where individuals can identify problems, unlock opportunities, and have the autonomy to own complex integrations from end-to-end

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• Candidates are expected to contribute to long-term strategy and actively shape the product roadmap by bringing partner feedback directly to internal engineering

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Mentorship & Continuous Improvement: At the IC3 level, candidates must possess a coaching mindset to mentor junior team members and continuously propose new tools and processes to improve delivery efficiency

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Diversity & Inclusion: Culturally, Wise emphasizes building an international, diverse, equitable, and inclusive team

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• Candidates must align with the company's mission to build "money without borders" without judgement or prejudice, ensuring everyone feels respected and empowered to contribute

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

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This posting is open for thirty (30) days.