Technical Pre-Sales Associate

Job Title

Technical Pre Sales Associate

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Overview

We are looking for a Technical Pre Sales Associate to join our EMEA Technical Pre Sales (TPS) team. This role is designed as a stepping stone into a Technical Pre Sales Executive / Solutions Consultant position.

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Initially, the role will be mostly internal facing, working closely with Senior TPS consultants, Product, and Configuration teams. The short-term focus will be on configuring, maintaining, and evolving our demo environments to ensure they remain accurate, compelling, and aligned with the latest platform capabilities and market needs.

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Over time, you will progressively build the product knowledge, skills and confidence needed to support live opportunities and present demos yourself, within the first 6-12 months.

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This is an ideal role for someone with 2 - 5 years’ experience who enjoys hands-on configuration, has strong attention to detail, and is motivated to grow into a customer facing presales career.

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What you will do

• Configure and maintain INSTANDA demo environments in line with new platform releases and feature enhancements.
• Create and customise demos for specific prospects, industries, and use cases, based on guidance from Senior TPS and Sales teams.
• Ensure demo data, product setups, and user journeys remain accurate, stable, and aligned with current product messaging, based on guidance from the team.
• Support Senior TPS consultants by preparing demos and assist with proof‑of‑concept (POC) configurations for targeted prospects, under guidance.
• Document demo setups, assumptions, and best practices to enable reuse and scalability across regions.
• Work closely with Product and Configuration teams to understand new functionality and translate it into demo‑ready configurations.
• Shadow live demos and sales engagements, as well as assist the team with responding to RFXs, to learn how INSTANDA is positioned and sold.
• Gradually progress toward presenting introductory demos and supporting live opportunities more independently as your experience grows.
• Stay up-to-date with industry trends and advancements in no-code (and low-code) technologies to effectively position our value proposition.
• Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients.
• Contribute to a culture of security awareness within the company.
• Potential for travel to support the team on events, client meetings, as well as our London office for team engagements

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Requirements

• Degree in a relevant subject (e.g., business, economics, marketing, technology) preferred but not required. 
• 2–5 years of experience in a technical, analytical, or configuration‑focused role (e.g. Pre‑Sales, Configuration, Business Analyst, Systems Analyst, SaaS support).
• Strong Excel proficiency, including formulas, lookups, and data manipulation.
• Conceptual understanding of HTML, CSS, and JavaScript.
• Strong analytical and problem‑solving skills, with high attention to detail.
• We operate a fast-paced environment, and you’ll need the ability to manage competing priorities and multiple tasks.
• Clear written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
• A proactive mindset and willingness to learn new technologies and business domains, with a passion for self-learning.

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Nice to Have

• Exposure to SaaS platforms or no code / low code technology.
• Exposure to the insurance industry (P&C preferred but not required).
• Experience supporting demos, workshops, or customer facing technical activities.
• Conceptual understanding of REST APIs and third-party integrations.
• Conceptual understanding of SQL and SQL Server database views.

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In addition to core job requirements, we ask that you:

• Have a high level of proficiency in English.