Implementation Manager
The Role
The Implementation Manager will oversee and manage the installation of pharmacy automation hardware and software from project finalization to customer acceptance. This will require partnering with internal iA teams and customer vendors to finalize installation schedules, clarify installation dependencies, and coordinate all efforts on site during the installation of the automation system. The Implementation Manager will also need to be able to report out on progress on site to both internal and external stakeholders as well as escalate any project risks appropriately to ensure projects are met on time, in budget, and to the customer’s satisfaction.
What You’ll Do
This job responsibilities are not totally inclusive of all the job functions required of the Implementation Manager. An employee assigned to this role may have additional, job-related duties.
- Serves as key management and lead contact for our customer(s) during the installation phase
- Support pre-implementation project deliverables and activities to ensure seamless transition between project phases with internal and external stakeholders
- Provide direction to internal, cross-functional teams striving to meet project deliverables and timelines
- Coordinate all on-site resources during the installation phase to meet contractual deliverables and schedules
- Represent the project at meetings and manage relationship with project stakeholders, including external and internal customers and vendors during the installation phase
- Proactively identify changes in work scope and ensure appropriate measures are taken with internal stakeholders to reassess and amend scope of work requirements, budget, and timeline
- Lead and in-directly manage contractors and internal iA stakeholders throughout the installation phase
- Coordinate installation schedules and scopes with general contractors, electricians, low voltage trades, and other associated groups to ensure all dependencies are met
- Ensure all iA staff and associated contractors follow all safety guidelines while on site
Who You Are
- 1 – 3 years of experience in Industrial Project Management, Pharmacy Automation, Pharmacy Operations, or related fields
- Background in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Construction Management
- Experience managing project budgets up to $25M and timelines up to 12 months
- Ability to effectively communicate with and indirectly lead contractors as well as client staff
- Previous experience working with automation control systems
- Proficient in creating and editing queries using SQL
- Ability to obtain clearances/access to Government Locations
- Hold a valid driver’s license with an acceptable driving record
- Ability to travel up to 75% annually in support of project requirements, primarily Monday–Friday.
Even Better If You Have
- PMP Certification
Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.
Compensation
The estimated base annual salary range for this position is $95,440.99 to $129,126.05, though a candidate’s base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.
What are the perks?
- Generous time off policy that allows you to put your family first
- Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
- Competitive benefits, salary, and talent development opportunities
- Commitment to professional development and working for a company where your voice is heard
More About IA
iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized and Community Pharmacy Fulfillment Solutions. With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results. Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients. iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets. iA can help customers transform their pharmacy. For more information, visit iARx.com.
Our Mission:
We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency. iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.
Our Products
- Software
- Modular Hardware
- Sophisticated Counting and Collation Devices
Our Core Values
- Solutions Driven
- Customer Centric
- Championing Diversity
- Empowering Ownership
- Trust Daringly
To learn more about iA’s product, people and culture visit us at iARx.com OR check us out on LinkedIn , Facebook , or YouTube !
iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.





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