Implementation Manager (Mid-Level)

HYBRID JOB-- Office in Northern New Jersey (Rockaway). Perferrably 1-2 days per week in office

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Company Description

Lucrotec LLC, through its APeX platform, is a leader in delivering advanced payment security and maximizing revenue for suppliers. Utilizing proprietary technology and in-depth financial network insights, Lucrotec consistently achieves unmatched payment precision. With a focus on simplicity, the company eliminates the need for complex forms or new processes, ensuring a hassle-free setup and the highest card acceptance rate in the industry. Partner with Lucrotec for streamlined solutions that prioritize convenience and efficiency.

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Role Description

· Own multiple client implementations from kickoff through go-live and transition to ongoing support  

· Serve as the primary point of contact throughout the implementation lifecycle  

· Coordinate timelines, deliverables, and dependencies with internal teams and external stakeholders  

· Lead client meetings and distribute clear, timely meeting notes  

· Provide weekly project status updates to clients and internal stakeholders  

· Deliver kickoff presentations outlining Lucrotec services and implementation processes  

· Contribute to implementation documentation, methods, and process improvements  

· Support ad-hoc initiatives to help scale and strengthen the Implementation function

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Qualifications

· Bachelor’s degree required  

· 4+ years of experience in a professional business environment  

· 2+ years of hands-on project management experience, preferably in a client-facing role  

· Comfortable independently managing implementations with moderate complexity  

· Project management certification is a plus  

· Experience in fintech, payments, or Telecom Expense Management (TEM) environments is a plus