Sales Director

Join our Team

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Location Expectations: Plano, USA

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Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L1 and TN. Ericsson also does not hire F-1’s working on EAD for this position.

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About this opportunity:

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The Head of OSS & BSS Sales in Customer Unit (CU) USA is a critical role focused on driving growth within the OSS/BSS portfolio, and as well across IT Managed Services and Application Development and Maintenance (ADM). The position remains responsible for collaborating with Key Accounts and working closely with the Cloud, Software, and Services Domain in Market Area (MA) Americas and the Business Area Cloud Software and Services (BCSS). This individual plays a pivotal role in expanding sales across these portfolios while ensuring alignment with Ericsson’s strategic goals and developing roadmaps for upselling within CU USA.

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What you will do:

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Portfolio Growth:

• Drive growth across OSS/BSS, IT Managed Services, and ADM portfolios, including expanding beyond flow business.
• Lead upselling and cross-selling efforts while maintaining lifecycle sales ownership for key accounts.

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Strategic Account Leadership:

• Take End-to-End responsibility for positioning and selling OSS/BSS, IT Managed Services, and ADM portfolios.
• Strengthen relationships with CIOs and C-Suite executives by understanding their challenges and tailoring solutions to their dynamic needs.
• Lead implementation of upsell strategies and customer attack plans for systematic growth across all domains.

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Commercial Strategy & Execution:

• Refine commercial models and contract structures to facilitate new customer acquisition and upselling in OSS/BSS, IT Managed Services, and ADM portfolios.
• Utilize playbooks for strategic opportunities like 5G Monetization, Cloud Transformation, and ADM integrations where applicable.
• Ensure alignment with Business Area directives for all OSS/BSS, IT Managed Services, and ADM deals within CU USA.

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Operational Excellence:

• Implement active upsell tracking and integrate performance targets tied to growth metrics across OSS/BSS, IT Managed Services, and ADM portfolios.
• Provide value argumentation through reference cases, industry architecture analysis, and insights into customer operators.

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The skills you bring:

• University degree in Engineering, ICT, or an equivalent field.
• At least 10 years of relevant IT sales experience with a proven ability to lead strategic sales engagements.
• Deep knowledge of IT delivery models, OSS/BSS portfolio offerings, IT Managed Services, and ADM solutions.
• Direct customer/CU sales experience, with a focus on building relationships and driving growth across multiple domains.
• Proven consultative selling skills with the ability to translate customer needs into actionable opportunities.
• Entrepreneurial mindset and strong commercial acumen backed by a track record across OSS/BSS, Cloud, IT Managed Services, ADM, and Monetization sales.
• Demonstrated ability to proactively engage with industry trends and adaptable delivery models.
• Resilient leadership in navigating the complexities of a geographically diverse matrix organization.
• Courageous Leadership: Provide clear direction and empower teams while adapting to dynamic business environments.
• Collaboration & Networking: Foster cross-functional teamwork and partnerships.
• Creativity & Innovation: Drive outcomes through inventive operational approaches and sales strategies.
• Results-Oriented: Focus on achieving measurable sales targets and exceeding customer expectations.

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What happens once you apply?

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Click Here to find all you need to know about what our typical hiring process looks like.

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Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

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If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

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DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

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Primary country and city: United States (US) || Plano

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Job details: Account Manager

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Compensation And Benefits At Ericsson

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At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

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Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

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Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson’s Sales Incentive Plan. Actual payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.

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Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

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Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

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Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

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Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.