Senior Solutions Engineer

About the job

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Solutions Engineer / Senior Solutions Engineer

Velocity Tech has partnered with a leading AI-powered search platform provider that is transforming how organizations access and leverage information. Their technology empowers employees to instantly retrieve, analyze, and act on business-critical knowledge across structured and unstructured data sources. Leveraging cutting-edge natural language processing and deep learning, the platform is used globally to drive digital transformation and provide secure, contextual access to information at scale.

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Role Overview

We are seeking a Solutions Engineer / Senior Solutions Engineer to join the growing team. This hybrid technical and client-facing position is responsible for architecting, customizing, and deploying enterprise AI search solutions in complex customer environments. Depending on your level of experience, you may contribute as a key technical consultant or act as a senior lead on strategic implementations—designing solutions, guiding clients through integration, and ensuring long-term adoption and success.

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Key Responsibilities

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Solution Architecture & Implementation

• Design, deploy, and customize secure, scalable search solutions tailored to client requirements
• Build and configure data ingestion pipelines, APIs, and backend integrations
• Implement AI-powered assistants, RAG workflows, and prompt engineering strategies
• Customize and extend platform UX and UI based on customer needs

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Client Engagement & Enablement

• Act as a trusted technical advisor during all phases of the implementation lifecycle
• Present technical solutions to executive and stakeholder audiences
• Lead workshops, training sessions, and technical deep dives with client teams
• Provide ongoing support, troubleshooting, and enablement

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Collaboration & Leadership

• Partner cross-functionally with product, engineering, and customer success to deliver high-impact outcomes
• For senior-level candidates: mentor junior engineers and contribute to technical best practices
• Participate in roadmap planning and internal knowledge-sharing initiatives

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Key Skills & Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field
• 6+ years of experience in technical consulting, professional services, or customer-facing engineering roles
• Hands-on experience with at least one programming language (Python, Java, C#, or similar)
• 1+ year of frontend experience with Angular, TypeScript, or React
• Strong knowledge of REST APIs, backend integration, Git, and CI/CD pipelines
• Familiarity with enterprise architecture, identity/security protocols, and Microsoft environments
• Excellent communication and problem-solving skills; ability to engage technical and non-technical stakeholders
• Bilingual fluency in English and French (written and oral) – required for reviewing financial statements in both languages and translating between them

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Bonus Points

• Experience implementing enterprise search platforms
• Familiarity with Generative AI, large language models (LLMs), prompt engineering, or RAG
• Exposure to cloud infrastructure (Azure, AWS, GCP) and containerized deployments (Docker, Kubernetes)
• Knowledge of machine learning, NLP, or knowledge graphs
• Experience working in regulated industries or with data governance/compliance frameworks