Solution Engineer
Key Responsibilities
JOB DESCRIPTION
Client Engagement & Discovery
- Lead consultative discovery sessions to understand customer business goals, technical requirements, and current state infrastructure.
- Translate business challenges into value-based, scalable enterprise networking solutions.
- Engage in executive-level conversations and technical workshops to shape customer strategy.
Solution Architecture & Design
- Design and integrate Distributed Antenna Systems (DAS), CBRS/Private 5G architectures, and managed service offerings aligned with client operational models.
- Architect full-stack enterprise networking solutions, integrating Wi-Fi 6/6E/7, LAN/WAN, SD-WAN and routing/switching.
- Serve as the technical lead on opportunities, guiding the pre-sales process across multiple technologies and OEMs (e.g., Juniper Mist, Cisco, Fortinet etc.)
- Develop High-Level Designs (HLD), Statements of Work (SOWs), proposals, and customer deliverables.
- Own and convert designs into accurate Bill of Materials (BOM), cost models, and OEM configurations.
- Translate technical designs into commercial solutions with cost modeling, pricing strategies, and bundled offerings in collaboration with sales and delivery teams.
- Coordinate with OEM partners to manage solution alignment, pricing strategy, and deal registrations.
Sales Enablement & Collaboration
- Partner with Account Managers and BDM to drive deal strategy and competitive differentiation.
- Support strategic pursuits, RFP responses, and Proof-of-Concept (PoC) engagements from ideation to closure.
- Contribute to sales enablement material, playbooks, and demo development using our Center of Excellence.
Thought Leadership & Market Awareness
- Maintain up-to-date knowledge of the competitive landscape, market trends (e.g., AI-NaaS, IT/OT convergence), and emerging technologies.
- Participate in industry events, partner briefings, and client innovation sessions to represent Black Box as a trusted advisor.
- Mentor junior engineers and contribute to internal knowledge-sharing and best practices.
- Demonstrated ability to lead complex deal strategy, influence decision-makers, and synthesize technical content into strategic business value.
Required
Qualifications & Skills
- Bachelor’s degree in Engineering, Computer Science, or related technical field—or equivalent experience.
- 7+ years of experience in pre-sales engineering, solutions architecture, consulting, or service delivery.
- Working knowledge of compliance and security frameworks (HIPAA, NIST, IT/OT) as they relate to enterprise network design.
- Proven success designing and positioning enterprise networking solutions for large-scale clients.
- Exceptional interpersonal, communication, and presentation skills for both technical and executive audiences.
- Experience with major OEM platforms: Juniper Mist, Cisco, HPE Aruba, Fortinet, and similar.
Preferred
- Experience working for a system integrator, VAR, MSP, or OEM in a customer-facing capacity.
- Familiarity with vertical-specific use cases (Healthcare, Industrial, Finance, Education, Public Sector).
- Advanced certifications: CCIE, JNCIE (highly preferred), or equivalents such as CWNP, CNNA/NP, NSE.
- Familiarity with AI-driven networking, NaaS models, and hybrid connectivity strategies (on-prem, cloud-managed, edge).





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