Founding Solutions Engineer

💼 Founding Solutions Engineer  

🌍 New York (On-Site)  

Company  

My client is an AI-native fintech transforming the modern back-office and redefining how finance teams operate.  

What you’ll do  

 • Own the full customer onboarding journey - from contract signature through successful launch  

 • Map intricate pricing and usage structures into our internal configuration framework  

 • Act as a subject-matter expert on the platform for both customers and internal teams  

 • Provide high-impact product insights to engineering and product as the person closest to real-world customer workflows  

 • Help define our processes, build repeatable playbooks, and scale the onboarding/product operations function alongside our leadership team  

Who you are  

 • 2+ years of experience in a technical, analytical, or customer-facing role (implementation, solutions engineering, product operations, data analysis, etc.) within a fast-growing environment  

 • Strong technical foundation-STEM background, experience with technical products/teams, or meaningful technical projects  

 • Motivated by end-to-end ownership and moving quickly to deliver value for customers  

 • Exceptional communicator with strong attention to detail  

 • Confident working with both technical and non-technical stakeholders and building strong relationships across teams